Solution Architect - 20+ Years in Cloud, EA, Microservices

Rohit Sankritya

Address: Carriage Ln, Englishtown, New Jersey, USA, Zip-07726 Phone: 732-***-**** Emal: **********@*****.*** Professional Summary

Enterprise Architect with 20+ years of experience driving large-scale digital transformation across telecom and enterprise IT landscapes. Proven leader in defining business-aligned enterprise architecture across business, data, application, and technology domains using TOGAF and industry frameworks. Expert in modernizing legacy platforms into cloud-native, microservices architecture, event-driven architecture, data platform, RPA, product roadmaps, stakeholder management and emerging technologies including AI and Agentic AI. Skills:

• Solution & Enterprise Architecture: Enterprise Architecture, Solution Architecture, Consulting, Event-Driven & Domain-Driven Design, System Integration & Middleware, User Experience Design, SOA, Microservices & API-First Architecture, Integration Patterns, Architectural Governance, Business Process Reengineering, Cybersecurity, Mobile Application, Architecture and artifact Reviews, Digital Transformation, Cloud Migration, Data Analytics, Data Migration, Monetization, Application rationalization, Distributed Computing, Edge Computing, RFP Solution.

• Industry Standards: TOGAF 9, TM Forum eTOM/Business Process Framework, SAFe Agile, Agile, Scrum, Kanban, CMM, PMP, ITIL/ITSM, Web Content Accessibility Guidelines (WCAG), HIPAA Compliance, HIPAA, ICD/CPT coding.

• Tools & Technologies: SaaS, Data Pipeline(Dagster, Flink, Kafka), Data Lake, AWS, Azure, Microsoft Tech Stack, Power BI, Big Data, MS SQL, PostgreSQL, NoSQL, SalesForce, ServiceNow, Siebel, IBM Tivoli Netcool, Amdocs Billing

& Ordering, ZTE ZSmart, OutSystems Service Studio, Outsystems Lifetime, Outsystems BPT, Fortra Automate RPA, Selenium RPA, Corizon, Tableau, ETL, API, MQ, Power BI, Grafana, Prometheus, AppDynamics, Kong API Gateway, MS Visio, Draw.io, Lucid Chart, Jira, Confluence, Smartsheet, Rally, SharePoint, Clickup, MS Project, Advance Excel, Miro, Java, React, Node.js, Solr, Trino, Claude.ai, QuickBase, StarRocks.

• Domain: Telecom – OSS/BSS, Broadband, Ethernet, Wireless, SDWAN, Voice, UCaaS, LEO Satellite, VOIP, PSTN, IoT. Sales, Ordering, Billing, Assurance, Operations, Service Delivery, Warehouse, Regulated Environment, Cybersecurity, Field Service; Supply Chain; eCommerce, B2B, SMB, Govt. Insurance: Insurance Value Chain, Lead Generation, Quote, CRM; Healthcare- EHR, Clinical Workflow; HR: HRIS; Banking & Finance; Expense Management.

• Leadership & Management: Program Management, Delivery Management, Stakeholder Management, and value- stream optimization, Digital Product Strategy & Roadmap, Project Management, Cost-Quality-Scope Management, Project governance and compliance, Client Engagement, Scope and Budget Management, Risk Management, Agile Coach, User Adoption, PMO Metrics & Value Realization, Hiring & Mentoring, Process Improvement & Change Management, Quantitative Risk Management, Data Driven Decision Making & KPIs. Work History

Enterprise Solution Architect MetTel, NY Jan 2019 – Present

• Developed and maintained enterprise architecture strategy aligned with business goals, driving digital transformation initiatives across the organization

• Assessed existing systems to define as-is and target-state architecture, solution options, and phased migration strategy.

• Lead the planning, defining architecture roadmaps, and setting the technology vision.

• As OSS/BSS Solution Architect lead large-scale transformation programs covering Sales, Ordering, B2B, Provisioning, Billing, Product Catalogue, CRM, Repair, Warehouse, Device Management, Technician Dispatch and Scheduling, Events & Alarms management, workflow orchestration, Data Platform, Reporting

& Data Analytics and API Gateway.

• Collaborated with C-level executives and business stakeholders, product owners, and development teams to translate business needs into comprehensive technical actionable architectures and requirements.

• Designed solutions for various telecom services & products like Broadband, Ethernet, Wireless, 4G, 5G, VPN, MPLS, PIAB (POTs Replacement), Satellite, StarLink, VOIP, RTC, PSTN, IoT, SDWAN and MDaaS.

• Created data integration architectures and data pipelines workflow to enable seamless data flow between source systems, data lakes, data warehouses, and analytics platforms.

• Collaborated with data scientists, analysts, and business stakeholders to define data requirements and enable data-driven decision-making capabilities

• Designed low-code platform solutions, automation, and cloud migration, reducing order cycle time significantly utilizing complex business rules and workflow.

• Drove digital transformation initiatives, leveraging AI, RPA, and cloud computing.

• Defined API specifications, integration strategies, and data exchange mechanisms to enable seamless connectivity between systems

• Execute cross-platform, multi-location projects using Agile and SAFe Agile methodologies.

• Defined standards and tools for requirements, design, architecture, coding, testing, and PMO practice.

• Hired and mentored high-performing engineering and architecture teams, fostering a culture of continuous improvement.

• Established architecture governance processes ensuring compliance, scalability and security.

• Created detailed solution architecture documentation including system diagrams, component specifications, architectural building blocks, data flow models, and integration patterns

• Conducted architecture reviews through architecture review board (ARB)/CAB reviews and technical assessments to ensure solutions meet quality standards and architectural principles

• Established and continuously improved portfolio and program governance frameworks, including decision rights, escalation paths, RAID management, RACI matrix, monitoring controls, and executive reporting. Key Impact

• Transformed siloed IT organization into a cohesive, data-driven enterprise, aligning architecture, delivery, and operating models with business strategy and establishing architectural governance framework.

• Designed low-code + workflow + RPA reference architecture, reducing order cycle time by 40%, decreasing fallouts by 60%, and accelerating time-to-market for new product launches.

• Led enterprise application rationalization and cloud migration initiatives, reducing IT operational costs by 25% while improving scalability, reliability, and delivery velocity.

• Solutioned scalable service delivery platform, including mobile applications, expanding operational capacity from 50 to 500 dispatches per day with real-time visibility and automation.

• Introduced AI/ML-driven automation and predictive monitoring, reducing MTTR by 50% and significantly lowering reactive incidents.

Principal Solution Architect Tech Mahindra, NJ Nov 2004 – Dec 2018

• Managed all stages of the SDLC, transitioning from roles like Dev Lead, Business Analyst, and Solution Architect to Customer Engagement Manager, Project Manager, and Principal Solution Architect.

• Led enterprise architecture modeling and solution blueprints using architecture frameworks.

• Leading solution design and architecture, planning & reporting for Tier-1 Telecom clients such as British Telecom-UK, KPN-Netherlands, and AT&T-USA.

• Analyzed and documented current state (As-Is) architecture landscape and defined target state (To-Be) architecture and vision, developing comprehensive transformation roadmaps with prioritized initiatives to achieve strategic business and technology objective through architecture definition document.

• Defined TMForum-aligned architecture using SID, Business Framework(eTOM), and Open APIs to standardize integration across enterprise systems.

• Created solution designs and architectures for various applications in OSS/BSS, including Sales, Ordering, Provisioning (Fulfillment), Billing, Ticketing, B2B, CRM, Performance management, event management, Call center and service assurance.

• Designed microservices architecture for migrating the legacy IT stack to the target state architecture.

• Managed stakeholders and communicated architecture vision to technical and non-technical audiences.

• Led and mentored a high-performing, full-stack development team, BAs and Architects fostering a high- performance culture conducive to creativity and innovation.

• Established guidelines for architecture, development and design, enabling implementation of best practices.

• Defined data lifecycle management strategies including data retention, archival, and purging policies aligned with regulatory requirements and business needs

• Led data migration initiatives, designing transformation rules, and validation frameworks for ETL jobs.

• Managed the IT budget, vendor relationships, and optimizing spending while maintaining service quality.

• Elicited requirements, end-to-end solutions, and architecture through MVP, JRD, SRD, ADD and HLD docs.

• Drove high-value proof of concept (POC) and pre-sales engagements.

• Established the standard process of Agile, Scrum, Kanban, SAFe Agile and CI/CD release management.

• Identified innovation and new business opportunities through proactive proposals and solutions.

• Drove business process re-engineering efforts to streamline operations and improve efficiency. Key Impact

• Established architecture governance and decision frameworks (principles, standards, reference architectures, review boards), improving consistency, reuse, and compliance across large program portfolios.

• Formulated application rationalization and technology transformation architecture for the OSS IT stack at KPN (Netherlands), reducing complexity, technical debt, and consolidating the application landscape from 100+ systems to 30, reducing troubleshooting time by 50%, improving first-call resolution (FCR) to 85%, and lowering IT/helpdesk staffing needs by 20%.

• Delivered end-to-end automated order fulfillment solutions for AT&T Enterprise customers, reducing order fallout and improving order cycle time by 40% through optimized orchestration, and automation, significantly accelerating time-to-market for new services at AT&T, USA.

• Defined data, integration, and API strategies enabling seamless interoperability across CRM, Ordering, Fulfilment, Billing, and Assurance domains.

Education

Master of Computer Application, Indira Gandhi National Open University, New Delhi, India Bachelor of Science, Sidhu Kanhu University, Dumka, Jharkhand, India Key Trainings/Certifications:

• Designing and Building AI Products and Services, MIT - Pursuing

• Artificial Intelligence for Cybersecurity, LinkedIn Learning - Jan 2026

• Executive Leadership, Linked in Learning – Nov 2023

• Integrating Generative AI into the Creative Process, LinkedIn Learning - Nov 2023

• Outsystems -Advanced Developer Boot Camp – Outsystems Training, Jan 2020

• Outsystems Associate Web Developer, Certification– Feb 2019

• SAFe 4 Certified Agilist, certification – March 2018

• TOGAF 9 Certified, certification – Jan 2018

• AWS Certified Solution Architect –Associate, Certification - 29 Sept 2017

• Big Data & Analytics, AWS Solutions Training – May 2017

• TM Forum Business Frameworx(eTOM), Tech Mahindra Training - Sept 2015

• PMP, Tech Mahindra training - Jan 2013

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