entry-level Certified Phlebotomist candidate

Makyia Knight

678-***-**** ************@******.***

Objective

Dedicated and adaptable Certified Phlebotomist seeking an entry-level role in the medical field to apply clinical skills, enhance patient care abilities, and contribute to a professional healthcare team. Committed to delivering compassionate service, maintaining accuracy in procedures, and fostering a positive patient experience.

Education

Langston Hughes High School — GPA: 3.4

2021 – 2024

Westlake High School

2020 – 2021

Certifications

• Certified Phlebotomy Technician (CPT)

Skills

• Venipuncture & Specimen Collection

• Patient Care & Comfort

• Infection Control & Safety Protocols

• Leadership & Team Collaboration

• Customer Service Excellence

• Problem Solving & Initiative

• Time Management & Organization

• Adaptability & Willingness to Learn

Work Experience

QuikTrip

Customer Service Associate 2023 – 2024

• Delivered excellent customer service through active listening and empathy. 2

• Maintained product knowledge and clear communication to assist customers effectively.

• Demonstrated professionalism and a “people first” approach in all interactions.

• Built rapport with repeat customers, fostering loyalty and trust. Makyia’s Lashes

Owner/Operator Nov 2020 – 2024

• Managed appointment scheduling, client communication, and personalized service.

• Ensured a clean, safe, and welcoming environment for clients.

• Developed strong organizational and multitasking skills while maintaining quality service. APEC

Mentor/Teacher Jan 2024- Aug 2025

• Go by day-to-day schedule.

• Make sure items needed are organized.

• Developed how to work with kids.

• Learned leadership and team collaboration.

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