Operations & Leadership Executive - Strategy to Execution
Resume:
LORI A. PICKERING
Littleton, CO *****
**************@*******.***
PROFESSIONAL SUMMARY:
Demonstrated action-oriented leader with a strong background in building organizations that add value and competency to the company and stakeholders. Ability to understand the corporate strategy and drive those goals to a detailed practical process design.
Proven leadership and management abilities demonstrated through directly managing up to 75+ employee base and through effective program management and project implementation that drove efficiency and eliminated unnecessary cost. Adept at managing large budgets with consistent execution. Accomplished professional with over 20 years experience in a variety of management positions ranging from systems planning and implementation through effective and proven program and project management methodologies to leading systems integration strategies, benefit analysis, prioritization, and delivery. KEY COMPETENCIES:
• Vendor Management: Demonstrated strong relationship building competencies at all management levels through VP.
• Budgets: Experienced in managing $55M+ systems budget to bring the best possible return for the investment and focus on company goals
• Program/Project Management: Proficient and experienced at all areas of program and project management, including communication, requirements, project plans, change management, testing environments, delivery and problem resolution.
• Technical Management: Adept at building, leading, and mentoring diverse, multi-cultural/international teams. Talent for building solid, lasting relationships with customers, senior staff and co-workers.
• Skilled at Microsoft Word, Excel, Project, PowerPoint. User level experience in Access and SharePoint.
• Well versed in HR systems and methodologies, including recruiting, onboarding, legal requirements and essential documentation.
PROFESSIONAL EXPERIENCE:
Tuff Shed October 2019 – Mar 2025
HR Learning & Development
• Created a new leadership onboarding program to better prepare our District Managers, General Managers, Assistant Managers, Sales Managers and Operations Managers to lead the business and obtain success.
• Partnered with key department stakeholders to provide departmental SOPs, tips and tricks, and contacts for working with their team, reducing errors and streamlining processes.
• Implemented mentorship program to help the new hire understand process and culture.
• Met bi-weekly with new hire to discuss progress, hurdles, and goals. Discussed what support they needed to obtain their goals and found solutions.
• Reported weekly to the president the progress of the onboarding participants, highlighting successes and possible areas of weakness.
• Reducing turnover in these positions from 44% to 10%,
• Received many accolades from the onboarding participants as to how this process was so beneficial in learning Tuff Shed and their positions.
HR Recruiting Specialist
• Worked with operations to determine hiring needs. This included writing job descriptions for new positions, getting final approval and legal review.
• Researched pay scales to accurately determine salary for new and existing positions.
• Worked with Indeed, Glassdoor, Craigslist, etc. to determine optimal job posting sites for particular openings.
• Prescreen candidates to create a top 3-5 list for hiring managers to perform final interviews. Created job offers/letters for prospective new hires
• Moved Tuff Shed from ATS Applicant Pro to Day Force.
• Took on special projects to assist the HR team whenever possible. Windcrest HR Specialist November 2017 through October 2019
• Managed all onboarding for 1700 person staff, including recruiting, offer letters, drug testing and DMV and background checks, I-9 completion, resulting in hiring up to 100 persons per month.
• Responsible for researching payroll errors and issuing correction checks when appropriate.
• Managed HR audits internally to ensure compliance with state guidelines. Implemented recommendations where deficits were found, which greatly improved our processes and the applicant’s experience. Century Link – via APEX Systems, Inc March 2014 through May 2016
• Proficient at managing IT projects for Century Link. Utilized the Software Development Process and CMMI methodologies to manage the life of the project to create strong requirements and communication, project ownership and direction, and release goals and budgets that enabled solutions that best met the business need.
• Provided leadership to diverse teams that developed strong solutions for the business, on time and within budget.
• Managed several projects concurrently from definition through implementation which involved up to 30 applications per project, maintaining high quality standards and processes throughout.
• Tracked key milestones and adjusted plans and/or resources to meet the timelines, budgets and expectations of the project owner.
• Led teams of systems engineers, system analysts, architects, software developers, testers and delivery coordinators through the SDP (Software Development Process) process, creating accurate and detailed SDP documentation.
• Adept at cross functional communication via weekly and/or daily status meetings, setting clear measurements to accurately indicate problems before they become project impacting.
• Identified risks and issues clearly and decisively, leading teams to find resolution to minimize disruption and increase time delivery.
• Utilized reporting tools to report project status to key management.
• Established Change Control meetings to evaluate any changes to requirements. Determined budget, resource, and project timelines so that the meeting was effective in accepting or deferring adds to the project.
• Provided clarity and training for project members when needed to aid in team dynamics and project success. Additional Experience Available Upon Request
EDUCATION:
Regis University, Business Administration
TRAINING:
US WEST Learning Systems: Budgets 101, Identifying User Requirements, Building Client Relationships, Account Management, Fundamentals of Benefits Realization, Process Management, Process Management, Writing Methods and Procedures, Artificial Intelligence, Market Based Management, Expert Systems DMR: Results Chain Technique, Strategic Alignment
Hewlett-Packard: Effective Project Management, UNIX Training, Shell Programming, Systems Administration
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