RN, Cdces,Msn/Ed, Diabetes Adces 8 Sites Coordinator Cdc Dpp 4 4 Site

Susan De Abate, Case Manager

Crosby, *****, United States, 757-***-****, *****.*******@*****.***

SUMMARY Dedicated and experienced Case Manager - Certified Diabetes Educator with over 15 years in diabetes education and management. Proven expertise in overseeing the successful implementation of Diabetes Self-Management Education Services and Diabetes Prevention Programs across multiple healthcare facilities. Achieved CDC recognition for program excellence and spearheaded innovative care models, enhancing patient outcomes. Adept at utilizing data-driven insights to refine care practices. Committed to leveraging comprehensive experience and specialized skills to elevate diabetes care standards and support organizational health initiatives. WORK EXPERIENCE

01/2020 – 11/2025 Diabetes Outcomes Coordinator, Diabetes Prevention Coordinator and Team Coordinator SVBGH, Sentara Health Care (Hampton Roads)

Hampton Roads

Facilitates organizational guidance and representation for inpatients and outpatients, overseeing Diabetes Self-Management Education Services and the Diabetes Prevention Program at the system level. Coordinates activities for 8 Hampton Roads Hospital facilities, ensuring cohesive program implementation.

Manages the oversight of the Diabetes Prevention Program across 4 sites, ensuring consistency in service delivery.

Recognized as the system lead for Glucommander, and the only site successfully utilizing this innovative model across the healthcare system. Engaged in extensive data and metrics analysis to evaluate the program's impact on the broader healthcare system.

Champions the exploration of new avenues for diabetes management, including Remote Patient Monitoring (RPM), Advanced Diabetes Management, and the adoption of new technologies to enhance care management and health outcomes.

01/2019 – 11/2025 Diabetes Prevention Program Coordinator and Team Coordinator for SVBGH, Sentara Health Care (Hampton Roads)

Hampton Roads

Coordinates the Diabetes Prevention Program at the system level for Hampton Roads, ensuring effective service delivery. Achieved full recognition by the CDC for the Diabetes Prevention Program in July 2019, highlighting program compliance with national standards. Provides essential input and support for both inpatient and outpatient services, enhancing patient engagement and outcomes. Organizes facility-level activities for inpatient, outpatient, and prevention program initiatives, including diabetes team management at the Diabetes Center.

Spearheaded the implementation of the Re-deployment of Glucommander in 2018, utilizing an umbrella order set within EPIC to streamline all Glucommander orders, thus improving user efficiency. Serves as the system lead in this endeavor, continuing to foster excellence in diabetes care management and staff re-education. The re-deployment necessitated comprehensive training for all RNs and LPNs on Glucommander and provided additional support for physicians and other providers.

Glucommander is now integrated into standard practice, with documented exceptions for non-use adhering to exclusion criteria. 01/2017 – 11/2025 AADE Program Team Coordinator

Health Care (Hampton Roads)

Diabetes Prevention Program

Coordinator, Sentara Health Care

(Hampton Roads

Hampton Roads, Virginia Beach Virginia

Facilitates organizational guidance and representation for inpatients and outpatients, encompassing Diabetes Self-Management Education Services and the Diabetes Prevention Program at the system level. Coordinates activities across 7 Hampton Roads Hospital facilities, ensuring cohesive and effective service implementation.

07/2015 – 11/2025 Team Coordinator Diabetes Program Patient Care Services, Sentara Virginia Beach General

Hospital (SVBGH)

Virginia Beach, United States

Leads the diabetes team, which comprises an Administrative Assistant/Lifestyle Coach, Education Specialist/Lifestyle Coach, and 2 RDs CDCES, fostering collaboration and service enhancement. Oversees operations for both outpatient and inpatient programs, driving service expansion within the established care framework. Serves as a subject matter expert in Glucommander, providing comprehensive training for new hires and remedial assistance to those needing support with IV and SQ Glucommander usage; conducts daily reviews and offers guidance to MDs, Hospitalists, PAs, NPs, etc. Provides orientation on diabetes management as part of onboarding procedures at SVBGH.

Developed a process for billing outpatient diabetes consultative services, generating additional revenue streams.

Acts as a member of the Tier 1 Glycemic Steering Committee, contributes to the Glycemic Collaborative at SVBGH, and chairs the Diabetes Resource Council (DRC) at SVBGH while serving as the Inpatient Lead System Diabetes Educator.

Delivers direct education for inpatient and outpatient programs, including staff education initiatives.

Regularly collaborates with health professionals to enhance care delivery and outcomes through participation in Evidence-Based Practice/Research Council, Nursing Practice Council, and Nursing Transformation initiatives at SVBGH.

Acts as the system's diabetes subject matter expert, involved in publications, interviews, and marketing resource development.

Developed a Medical Nutrition Therapy program at the Diabetes Center and maintains an After Care program for all participants utilizing the Diabetes Center's services.

03/2008 – 07/2015 Certified Diabetes Educator, Sentara Norfolk General Hospital (SNGH)

Norfolk Virginia, United States

Delivers direct education to inpatient and outpatient diabetes populations, enhancing health literacy and patient self-management capabilities. Serves as a member of the Inpatient Glycemic Steering Committee and System Diabetes Educator Chair, fostering collaboration across departments.

Responsible for leading the standardization of diabetes care across the system, ensuring best practices are upheld.

Initiated and chaired the Diabetes Quality Improvement Program (DQUIP), focusing on process refinements and outcome enhancements in diabetes care delivery.

Participated in the multidisciplinary development of insulin pump documentation and management protocols in inpatient settings, ensuring quality and safety in diabetes management.

Involved in program development for shared medical appointments targeting the outpatient kidney transplant population. Chaired the Diabetes Resource Associate Program, enhancing integration and continuity of care.

Contributed to the Transformation of Care project from 2011 to 2013, facilitating improvements in nursing practice and patient outcomes. Presented research outcomes at the American Association of Diabetes Educators conference on the transition from sliding scale insulin to basal/bolus therapy.

Collaboratively nurtured clinical care alongside physicians, nurse practitioners, and nursing staff to enhance diabetes care delivery. Developed various programs and initiatives to improve processes and outcomes for diabetes patients, including the insulin pen caddy instructional aid for patients being discharged on insulin therapy. 10/2004 – 02/2008 Director of Education, Maryview Nursing Care Center (Bon Secours) (Long Term Care &

Rehab)

Suffolk Virginia, United States

Delivered staff education, particularly in diabetes care, to elevate the standard of patient care within the facility.

Implemented diabetes assessment and educational tools to streamline care processes within the facility, enhancing patient outcomes. Provided individualized diabetes instruction for patients and facilitated group education sessions as needed.

Initiated the “Healthy Walking/Exercise program for employees,” promoting wellness and healthful living.

Organized diabetes awareness programs, including health fairs and lectures for staff and community outreach.

Conducted diabetes programs for residents and their families, supporting family involvement in diabetes management.

Acted as a consultant for diabetes care within the facility, offering insights and guidance across departments.

Facilitated comprehensive education for all staff departments: Nursing, Dietary, Maintenance, Laundry, Activities, and Housekeeping. Provided new hire orientations and student training within the facility, enhancing onboarding experiences.

Educated staff on regulatory topics and nursing best practices and skills. Organized annual skills day programs for nursing staff, as well as specific training for other departments such as Activities, Dietary, and Maintenance. Managed monthly BLS CPR renewal certification training for licensed staff. 03/2005 – 06/2005 Co-Project Coordinator, Department of Public Health Virginia Beach

Virginia Beach Va, United States

Coordinated a short-term research project focused on assessing and developing a plan for diabetes primary prevention in the Virginia Beach area, advancing public health initiatives.

03/1992 – 08/2004 Diabetes Coordinator, Comfort Care Home Health Services Chesapeake Health

Chesapeake Health

Delivered diabetes self-management education to homebound patients, promoting independence and effective health management. Coordinated a team of nurses and home health aides to ensure comprehensive care for patients, enhancing care quality. Spearheaded the development of the region’s first American Diabetes Association-recognized diabetes program within the home health sector in Hampton Roads, setting a standard for care excellence. 01/1990 – 12/1992 Head Nurse, Newport News General Hospital

Newport News Va, United States

Oversaw day-to-day operations and supervision of a 40-bed acute care medical-surgical unit, ensuring high-quality patient care. Supervised a team of RNs, LPNs, CNAs, and unit secretaries, fostering a collaborative and efficient care environment.

01/1989 – 12/1990 Assistant Head Nurse/Diabetes Program Coordinator, Maryview Medical Center (Bon

Secours)

Portsmouth Va, United States

Developed and implemented an inpatient diabetes program, enhancing services offered to acute care patients.

Provided diabetes self-management education to ensure comprehensive patient understanding and management.

02/1980 – 11/1989 Staff Nurse/Assistant Head Nurse, DePaul Medical Center (Daughters of Charity)

Norfolk Virginia, United States

Facilitated the transition to the first inpatient diabetes-specific unit in Hampton Roads, advancing specialized care.

Recognized as the first staff nurse to attain Certified Diabetes Educator

(CDE) status for that unit, setting a benchmark for professional development.

Provided diabetes self-management education to patients in acute care settings, enhancing patient health literacy.

06/1978 – 11/1980 Staff Nurse, South Miami Hospital Miami Florida, United States Served as the initial staff nurse in an acute care medical-surgical unit, contributing to team dynamics and patient care delivery. EDUCATION

2021 – Present Aspen University

DNP, Doctor of Nursing Practice

Colorado online, United States

1 year left to completion

2010 – 2012 Indiana State University

Post-Graduate Certificate, family nurse practitioner Indiana, United States

Course work completed

2006 – 2009 University of Phoenix

MSN/ED, Master Science of Nursing with

specialization in health care education

Phoenix AZ, United States

Completed

2002 – 2004 University of Phoenix

BSN, Bachelor Science of Nursing

Phoenix AZ, United States

1989 – 1991 Norfolk State University

Associates, Undergraduate preliminary course

work for BSN

Norfolk Va, United States

1975 – 1978 Jackson Memorial School of Nursing

RN Diploma, nursing program

Miami Florida, United States

Eligible for associate degree in nursing

SKILLS Glucommander IV and SQ Glucommander

EPIC Remote Patient Monitoring

Medical Nutrition Therapy Leadership

Team Coordination Program Development

Public Speaking Teaching

Mentoring Consulting

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