Dispatcher and Operations Manager with Logistics Expertise

Ajay verma

Owner/Manager Dispatcher Uber/Dispatcher Manager

347-***-**** **********@*****.*** New york

Summary

Dynamic marketing executive with expertise in developing strategies that enhance brand visibility and drive customer engagement. Proven track record in leading successful promotional campaigns and conducting insightful market research.

Owner/Manager

Av fabric

queens new york

Nov 2005 - Jan 2018

Experience

• Managed daily operations of custom fabric production and design services.

*Established client relationships through effective communication and personalized service. Dispatcher

hammer transport inc

Easton, pennsylvania

Aug 2018 - Dec 2021

*Coordinated daily dispatch operations for efficient route management and timely deliveries.

*Managed logistics software to optimize scheduling and track vehicle locations.

* Communicated with drivers to monitor progress and address issues during transportation.

* Maintained up-to-date records of dispatch activities and driver performance reports.

*Resolved customer complaints related to service issues or delays. Uber/Dispatcher Manager

Samrat international trading

Queens Village, US, United States

Feb 2024 - Dec 2025

*Coordinated daily dispatch operatic for efficient delivery schedules.

*Managed team of dispatchers to ensure effective communication and workflow..

*Maintained compliance with local laws related to transportation regulations. Maintained accurate records of dispatch activities and driver performance for reporting purposes. High School Diploma

Gmss school sec 46 chandigarh (india)

1996 - 1997 chandigarh

Education

Skills

(Key, parameters required

to meet diverse customer

needs in the trucking and

logistics industry.

Expert (Knowledge) Regulations

and authorities including C-

TPAT,FAST,ACE,ACI,PAPS,

PARS,AND CSA

Expert (Knowledge) Cross-boder

clearance procedures and

carrier compliance

Expert

implementing cost-effective

strategies and conducting

business analysis to

improve profitability

Expert *Proficiency with industry

tools such as load link and

DAT Power

Expert *Handling FTL and LTL

loads,Hazmat,expedited,

and temperature-controlled

shipments

Expert

Monitoring driver logbooks

and ensuring compliance

with Hours of service (HOS)

and ELD regulations

Expert Driver coordination and

customer service

Expert Load booking, planning,

and dispatching.

Expert

Team Leadership Expert Logistics Management Expert Logistics Software Expert Relationship Building Expert Customer Service Expert Dispatch Coordination Expert Languages

English Native

Certifications

DISPATCH FREIGHT BROKERAGE BILLING & INVOICING TRUCK SAFETY & COMPLIANCE

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