Customer-Focused Retail & Service Professional

Location:

Posted:

February 09, 2026

Rae Caston

Personal Email: ***********@*****.***

Permanent Adress: 9856 S. Yates Blvd. Chicago IL

Education

Chicago Military Academy, 3519 S Giles Ave, Chicago, IL September 2014 – June 2018 Experience

Cashier

Roti: Mediterranean Grill, Chicago, IL October 2023 – May 2024

• Balanced cash drawer at beginning and end of each shift

• Customer service care

• Engaged in conversations while completing transactions

• Kept clean, organized and well-stocked checkout areas

• Prepared and served meals as well as providing customer service throughout our lunch rush

• Assisted with building catering orders

Marketing and Sales Associate

Four Seasons Chicago, Chicago, IL March 2023 – August 2023

• Stopped over 50 people a day

• Went to different locations with high foot traffic

• Discussed new opportunities every Thursday

• Went on business trips every week

• Expanded to new cities

Camp Supervisor

One Summer Chicago, Chicago, IL June 2018 – July 2018

• We auditioned people to perform at the festival

• We supervised kids from ages 5-12 years old

• We went on field trips

• Prepared different activities for all the kids

• Had our annual We Are HipHop Youth Festival

• Different venders sponsored for the festival

Courtesy Clerk/ Drive Up & Go August 2019 – March 2023 Jewel Osco

• Cleaned up inside and outside of store

• Collected carts and trash

• Wiped up spills and returned products to correct locations

• Located products for customers, leading individuals directly to desired items

• Provided customer service for over 50 customers a day

• Massed produced products to be distributed throughout the store daily Skills

• Communicated and provide assistance for all customers

• Answering phone calls with a professional and clear tone

• Help and guided customers that has an issue with our products

• Restocked and organized our products