Senior IT Systems Analyst and Solutions Designer

Location:

Santa Ana, CA, 92701

Posted:

February 10, 2026

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Resume:

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MARGARET MARIA L. GENEROSO

Orange, 92869, California, +1-657-***-****, ************@*****.*** SUMMARY Accomplished Systems Analyst with over 30 years of experience in the Information Technology sector. Expertise lies in systems design and analysis, with a successful track record at Philippine National Bank and Development Bank of the Philippines. Proven ability to lead technology initiatives that enhan operational efficiency, demonstrated through tenure in various managerial role Committed to leveraging extensive skills to drive innovative solutions, ensurin alignment with organizational goals for future employers. WORK EXPERIENCE

01/2024 – 01/2026 JO – Systems Analyst, Development Bank of the Philippines

Makati, Philippin

05/2023 – 11/2023 Customer Service Representative, Majorel Alabang, Philippin 08/2012 – 04/2022 Senior Manager/Solutions Designer, Philippine National Bank (Information Technology Group)

Pasay City, Philippin

12/2009 – 07/2012 Manager/Systems Analyst, Philippine National Bank

(Information Technology Group)

Pasay City, Philippin

08/2007 – 12/2009 Senior Assistant Manager/Systems Analyst/Programmer, Philippine National Bank

(Information Technology Group)

Pasay City, Philippin

03/2003 – 07/2007 Assistant Manager, Philippine National Bank

(Information Technology Group)

Pasay City, Philippin

05/1999 – 03/2003 Per Pro/Division Chief, Philippine National Bank

(Information Technology Group)

Escolta, Manila, Philippin

12/1994 – 05/1999 Information Technology Officer II, Philippine National Bank (Information Technology Group)

Escolta, Manila, Philippin

01/1990 – 12/1994 Information Systems Analyst II, Philippine National Bank (Information Technology Group)

Escolta, Manila, Philippin

09/1988 – 01/1990 Input Operator, Philippine National Bank

(Information Technology Group)

Escolta, Manila, Philippin

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09/1987 – 09/1988 EDP Teller, Philippine National Bank (Cash Department)

Escolta, Manila, Philippin

04/1987 – 09/1987 Apprentice Teller, Philippine National Bank (Cash Department)

Escolta, Manila, Philippin

10/1986 – 04/1987 Programmer Trainee, Software Research & Development Inc

Quezon City, Philippin

10/1985 – 04/1986 Systems Analyst Trainee, RISSI Manila, Philippin 02/1985 – 10/1985 Statistician, Overseas Freighters Shipping Inc Manila, Philippin EDUCATION

04/1981 – 05/1984 De La Salle University

BS, Applied Mathematics

Manila, Philippin

SKILLS Application Development Maintenance

Deposit Applications Core Retail Banking Systems

Branch Teller Systems Cash Management Systems

Systems Development Life Cycle

(SDLC)

Data Gathering

System Analysis System Design

System Testing Integration

Implementation Troubleshooting

COBOL JCL

VSAM SYNCHSORT

CA/SA Deposit Applications Service Level Agreements (SLAs) Escalation Procedures Third-party Vendor Management Bankworks Postilion

Integrated Remittance Systems RS2 Vendor Management Corporate Internet Banking Support Retail Banking Support AMLA/Compliance Systems Credit Card Systems Support Branch Online Teller Systems

Support

Network Diagnostics

Hardware Diagnostics Front-end Application Diagnostics Program Interface Diagnostics User Error Diagnosis Cash Management System Projects AMLA-Giftsweb Enhanced Due Diligence Projects

Unisys Teller Systems Nixdorf Teller Systems

Oracle 19c UAT Payment Voucher Processing

eChannels Postilion 5.0 Upgrade

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IRS O365 Email and Password

Policy

IRS File Upload Enhancement

Data Migration Core Banking System Migration

Systematics Integration API Specification

Nucleus Vendor Integration Giftsweb Enhanced Due Diligence Application Upgrade

Compliance Tool Management AMLA Monitoring

Account Conversion Mainframe to Open Systems

Migration

Flexcube System VISA Card Batch Application

Migration

RBS Collection System Migration IBM Mainframe Systems System Maintenance Front-end Application Support

Retail Banking Support Corporate Banking Support

User Testing Training Delivery

Branch Account Migration Mainframe Systems Support Analytical Skills Goal-Oriented

Teamwork Adaptability

Problem Solving Communication

LANGUAGES English

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