System Admin, Backup Admin, EUC Lead

PROFILE SUMMARY

• Seasoned IT professional with Masters degree in IT,

having 20+ years of experience in in different

segments such as, Cloud Computing

(Public/Private/Hybrid & Multi Cloud),

Virtualization, Systems, Cloud/Cybersecurity, End

user Computing, Backup system across different roles of solution architect, implementation, administration

& projects delivery.

ROUF AHMAD

ACHIEVEMENTS – PROJECTS (4 0 + )

( D e s i g n & I mplementation)

• Got BASIS module Training for SAP being implemented at Orient Electronics Lahore Pakistan

• Worked as "Lecturer" for the subject titled "Computing" on contract basis at the department of Social Work, Punjab University Lahore.

• Enable Defender AV and Defender ATP security

protection for domain joined (Hybrid Azure AD joined) Win 10 & macOS PCs via Intune and M365 security.

• Permanent job as "Computer Lab Assistant" at

Department of Social Work, PU Lahore. Convocation and Conferences

• Participated as significant position holder for B.C.S in 7th Convocation of AIOU held on 26-Feb-2007 at

Aiwan-i-Iqbal Complex Lahore Pakistan.

• Exchange migrations to Office365 with Hybrid setup.

• Fileserver migrations to SharePoint Online

• UNICEF Project (2007)

Developed a Software for the UNICEF, Survey about“ Violence Against Children" in Pakistan.

• Provided Technical Support in "First International Conference on Statistics and Operation" Research at PU, New Campus Lahore.

• Developed a Software for Punjab University Statistical Data Bank capturing all the Information about the

University Administration Block Infrastructure,

Functions and detailed information about Employees, Students, Departments, Hostels, Transport, Land, and Mosques.

• Developed an Inventory Control System for the

Multinational Korean company "Korean Trading

Company Pvt. Ltd".

• M365/O365 (Azure AD, Exchange Online,

Teams, SharePoint Online, OneDrive, Intune,

AAD Connect)

• Cloud Security/Cybersecurity

• Identity & Access Management

• MS Exchange

• Hyper-V Virtualization

• Backup and Disaster Recovery

• End User Computing

• Mac and Windows OS deployments

• IBM MaaS360 setup and configurations

• Barracuda Email Security, Archiving and C2C

Backup setup

• Active Directory / DNS, DHCP

• Active Directory

• Windows Server 2025, 2019 / 2016 / 2012

etc

• Cloud monitoring

• Backup & DR (Azure Backup/Site Recovery,

Veritas, Acronis, Storage Craft Shadow

Protect)

• Servers & Storage (DELL NAS Storage)

• Endpoint Security (TrendMicro,

Defender/Kaspersky/McAfee)

• Networking

• VPN

AREAS OF EXPERTISE

• Win Server 2008

• StorageCraft Shadow Protect

• Barracuda Email Security and Archiving

CERTIFICATIONS

CONTACT DETAILS

Mobile: +1-312-***-****

*******@*******.***

https://www.linkedin.com/in/rouf-ahmad-

7a039525/

Skokie (Chicago), IL, United States

MA01 - Barracuda Message Archiver - Foundation

CAREER HISTORY

Backup and Disaster Recovery Lead

Computer Lab Assistant Oct 2003 – Feb 2007

• The Institute of Statistics University of the Punjab Pakistan

• System performance metrics improvement - System performance metrics improved (26-35%)

• Comprehensive command on the following languages English, Urdu, Hindi and Punjabi

• Team development

• Windows, Integration testing

• Technical troubleshooting support

• Microsoft Office

• Enterprise solutions implementation

• Able to learn & apply different tools.

• Project budget management –

• Customer issue escalation

• Help desk

• Product owner experience

• Performance testing

• User management - Largest daily user count managed (1-100 users)

• System troubleshooting macOS

• System performance monitoring

• Technical Proficiency iOS

• Excellent interpersonal communication skills.

• Team management

• Cost reduction by process

• Systems & applications support

Expertise in other Tools

End User Computing Lead

GCS Inc. (Great Computer Solutions), United States Mar 2009 – Present 15 years' hands on experience in networking, troubleshooting, Maintenance and managing 10 to 450 network nodes environments.

• Managing a Team for End User support to deploy automation, installation and troubleshooting process. Desktop support to end users for virus cleanup, software Configuration and troubleshooting.

• Connected about 150 Nodes with domain in

• Appointed as 'Security Administrator' for SAP being implemented at Orient Electronics Lahore. Active Directory, DHCP and DNS configurations. Virus cleanup on servers and desktops in large setup. Antivirus deployment and security updates.

• Command on Corel Draw, Adobe Photoshop, Windows Server 2012 R2, 2008 R2 and 2003. Installing and configuration in a LAN environment, Exchange Server. All models of Laptop repairing and troubleshooting. Mac machines installation and configurations. Airport express and time machines set up.

• Deploy Backup and Recovery solution using BDRs on client side.

• Designed and Implemented Backup system using Storage Craft on more than 50 clients Servers.

• Monitoring, Troubleshooting and implemented reports. Network Administrator Oct 2007 – Feb 2009

• Orient Electronics (Mitsubishi Electric) Pvt. Ltd. Lahore Pakistan. Punjab University College of IT

Master of Information Technology- MIT

Major: Information Technology

ACADEMIC HISTORY

Detailed CV & references available on request.

ADDITIONAL INFORMATION

Contact this candidate