Data Entry and Sales Support Specialist
Resume:
Keisha M. Daniels
Denville, NJ **834
************@*****.***
PROFESSIONAL SUMMARY:
To obtain a challenging position in which my professional skills and knowledge of Customer Service and Sales will be utilized to the fullest extent. EXPERIENCE:
SavATree, Randolph, NJ 2023-Present
Arborist Assistant
*Schedule Arborist Appointments
*Sales support for multiple Arborists
*Customer account management
*Maintain estimates/quotes
*Maintain customer communication via phone and email
*Dispatch Technicians
*Process daily credit and echeck transactions
*Call customers to collect on past due invoices
*Call customers to renew services for the coming year
*Manage Arborists calenders
*Promote upcoming sales campaigns and discounts
*Maintain customer surveys
Commercial Furniture Resource, Wharton, NJ 2020-2023 Project Manager
*Pre-Owned and new furniture sales
*Retail furniture sales
*Account Management
*Rental sales
*Generate Proposals and firm purchase orders
*Coordinated customer deliveries and pick-ups with the warehouse
*Responsible for the coordination of all projects to fruition Lewis Stevenson Office Solutions, New York, NY 2018-2020 Sales Coordinator
*Generated Proposals and firm purchase orders
*Quote/Bid entry
*Extensive knowledge of glass walls and partition systems
*Proficient in Team Design software
*Complete all Punch list issues prior to project completion Sina Pearson Textiles, New York, NY 2006-2018
Customer Service Supervisor
*Order Entry
*Accounts Receivable (applied checks to open orders)
*Maintained dye lot folders
*Maintained consistent knowledge of entire textile product line
*Review and approve all cuttings
*Generated acknowledgment letters and forwarded them to clients
*Collated acknowledgement letters for Production Department W.B. Wood, New York, NY 2001-2006
Sales Assistant
*Maintained daily status reports
*Supplied clients with quotes/Bids for upcoming projects
*Converted quotes/bids into purchase orders
* Direct liaison between clients and warehouse for stock checks
*Supplied Project Managers with delivery and installation quotes
*Reviewed floor plans with Project Managers/attended client meetings
*Coordinated deliveries and installations with warehouse
*Completed Punch list
EDUCATION:
Fashion Institute of Technology, New York, NY
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