Insurance Claims Adjuster/Manager Resume Summary

JAMES P. MARTIN

**** ***** ******** *****

SPRINGFIELD, MO 65807

417-***-****

******.**@*****.***

OBJECTIVE

To become an Insurance Claims Adjuster/Manager where I can resolve insurance claims involving auto casualty liability and vehicle damage, homeowners property, commercial liability and property damage, Workers Compensation claims

Relevant work experience

Professional experience and educational background make a great match for this position. I have over 30 years of insurance claims experience that includes first and third-party liability bodily injury claims, Subrogation, Commercial Property and Commercial Liability claims, Homeowners Property Damage, Personal Injury Protection (PIP) claims, Medical Expense claims, Bodily Injury claims and Auto Liability insurance claims. I also have 6 years of insurance sales experience. I also have audited Workers Compensation, General Liability and Auto insurance policies for premium payments. Insurance Adjuster licensed in Florida, Texas, Oklahoma, Georgia, Louisiana, New Mexico, and Wyoming

Relevant Skills

Training new employees on company procedures, federal and state insurance laws, and company expectations

Auditing files and identifying training needs to resolve performance issues Investigating and resolving policy coverage issues Training new employees on proper investigation and file documentation Conducting performance evaluations and recommending salary improvements Supervising and training employees on Total Loss assignments, cost control, inventory management and Total Loss identification procedures Writing auto damage estimates using CCC and Audatex Processed homeowner’s property damage claims, been on storm duty several times, familiar with using Xactimate and Symbility estimating software, audited property files Resolving and settling total loss vehicles and regulating rental expenses Testifying in court, giving depositions, and answering Interrogatories Filing and answering subrogation and arbitration proceedings Settling bodily injury claims involving wrongful death, partial or complete paralyzed limbs, loss of limbs and digits

Investigating and resolving Workers Compensation claims Conducting casualty unit meetings

Leading Teams in cross-functional activities across an organization EMPLOYMENT

Allstate Insurance – Claims Bodily Injury Represented Claims Consultant - Springfield, MO Employment Dates: March 28, 2022 - Current

Farmers Insurance - Insurance Agent – Springfield, MO & Strafford, MO Employment Dates: October 1, 2016 – March 28, 2022 AAA Insurance - Insurance Agent – Springfield, MO

Employment Dates: April 1, 2014 – October 1, 2016

Cincinnati Insurance Company – Field Claims Specialist – Springfield, MO Employment Dates: August 28, 2011 – March 30, 2014 American Family Mutual Insurance Company – Casualty Claims Manager – Springfield, MO Employment Dates: January 13, 1992 – August 23, 2011 EDUCATION

The Institutes

Chartered Property and Casualty Underwriters Designation - CPCU Associates in Claims – AIC

Missouri State University - Springfield, MO

Master of Business Administration

Bachelor of Science - Business Administration

American Education Institute

Senior Claim Law Associates (SCLA)

Missouri licenses to sell property, casualty, life and health insurance products REFERENCES

Pam Collette

Business Phone: 417-***-****, Home Phone: 417-***-**** Joe Hutfless

Business Phone: 417-***-****, Home Phone: 417-***-**** Lorna Hammock

Business Phone: 417-***-**** or 417-***-****