Operations Support Specialist

EDWARD REYNOLDS

Marysville, MI

(C) 810-***-**** (E) *****.**********@*****.***

Experience

Psycho Treez(Cloverdale Gardens)

Post Harvest Team 5/2024-7/2025

Weighed plants for harvest. Set up dry rooms with trellis netting. De nugged the plants after they had dried for two weeks. Trimmed flower after the de nugging process was complete. Packaged nuggets and trim in their respective bags. Packed 1 to 1.2 gram pre rolls. Small METRC experience.

Wolverine Services/Mobile Data 2/2024-4/2024

Well Watch

Supervised and maintained oil sites. Controlled oil and water tank levels and the flow of the wells in the ground. Helped oil and water tankers fill their tanks by controlling the flow of liquid.

Worldwide Labz LLC 11/2023 - 01/24

Medical Courier

Dropped off and picked up medical supplies and samples for the medical lab.

Novastar Solutions - 03/2023 – 11/13

Configuring all inbound laptops and desktops to put Novastar systems on the computer. Using the forklift to put away completed orders. Receiving inbound orders.

Removed faulty components from certain laptops and desktops

Kamps Pallets - 03/2018-09/2018 - 09/2019-02/2023

Fork Lift Operator

Distribution of pallet stock throughout warehouse and yard. Load and unload trailers and flatbeds. Kept inventory of all the rebuilt and new pallets at the start of each work shift.

United Wholesale Mortgage - 08/2020 - 06/2021

Started in the role as processor assist which consisted of taking incoming calls from brokers, insurance agencies, and customers. We would gather documents needed for the brokers to continue on with whichever home loan they needed assistance on. Was promoted to a full customer care role within 7 months of starting originally.

Guardian Alarm 09/2018-06/2019

Medical monitoring advisor

Answered incoming calls from customers when their medical button was pressed. Had to call the customer and make contact with them to make sure that they were okay. If they were okay then we would end the call. If they needed help we would contact their local emergency department and stay on the line with the customer until help arrived. Received training on video monitoring as well.

Skills

Fast learner, reliable, good time management, able to work in fast paced environment. Customer service and retail. Able to thrive in a group and by myself. Knowledge in all aspects of the post harvest production of flower. Can operate machinery and power tools. Always willing to learn.

Education

2013 North Farmington High School - Farmington Hills, MI, USA

High School Diploma: Basic Academics

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