Nicole Francis
Forklift Operator Warehouse & Logistics Specialist
Lithonia, GA 30058
**************@*****.*** +1-678-***-****
Professional Summary
Highly experienced forklift operator and logistics professional with 30+ years in warehouse operations, material handling, and shipping & receiving. Skilled in operating forklifts, cherry pickers, stand-up reach trucks, and electric pallet jacks. Proficient in UPS and FedEx shipping software, Microsoft Word, and Excel. Holds a valid DOT card and HIPAA certification. Owns a 2016 Ford Transit Sprinter Cargo Van with experience in delivery and courier services. Strong background in manufacturing, production, customer service, and telemarketing.
Skills & Certifications
• Forklift Operations (Cherry Picker, Stand-up Reach Truck, Electric Pallet Jack)
• Warehouse Management & Logistics
• Box Truck & Delivery Driving (10+ Years)
• Shipping & Receiving (UPS, FedEx Software, SAP, RF Scanners)
• Inventory Control & Order Picking
• Production & Manufacturing
• Leadership & Supervisory Experience
• Customer Service & Sales (10+ Years)
• Microsoft Word & Excel
• Machine Operation (6+ Years)
• HIPAA Certified
• Valid DOT Card
• CDL Class C (Expired April 2019)
Work Experience
Courier / Delivery Driver
Fast City Couriers – Lithonia, GA
June 2022 – Present
• Transport and deliver goods efficiently across designated routes.
Amazon Delivery Driver
Amazon Flex – Lithia Springs, GA
December 2020 – October 2023
• Delivered Amazon packages to residential and business locations.
Driver
FedEx – Norcross, GA
August 2018 – December 2020
• Delivered packages to homes, offices, apartments, and businesses.
Cherry Picker Operator
CorTech, LLC – Atlanta, GA
January 2016 – August 2018
• Operated cherry picker to scan and store products in warehouse facilities.
Material Manager
Summit System – Buford, GA
November 2014 – January 2016
• Transported audiovisual equipment to schools using a 26-ft box truck.
• Managed inventory and ensured proper distribution of materials for technicians.
Production Supervisor
Cadillac Jack – Duluth, GA
January 2012 – October 2014
• Supervised warehouse operations, including assembling mechanical parts for slot machines.
• Managed shipping, receiving, customer service, and data entry.
Certified Forklift Driver
Staffing Priorities – Duluth, GA
November 2011 – January 2012
• Logged inventory, picked orders, and installed computer parts on slot machines.
Forklift Operator / Material Handler / Machine Operator
Amerimax Building Products – Duluth, GA
April 2005 – December 2011
• Managed shipping and receiving, operated forklifts, and handled machinery for production.
• Loaded coils onto gutter machines and ensured proper safety procedures.
Forklift Operator / Material Handler
Airgas Safety Supplies – Duluth, GA
March 2001 – March 2005
• Operated stand-up and sit-down forklifts, inspected equipment, and managed warehouse inventory.
• Organized, weighed, and staged raw materials for production.
Clerk Typist
U.S. Postal Service – Atlanta, GA
August 2000 – February 2001
• Entered zip codes, sorted mail, and assisted with unloading trailers.
Education
Royal Business School – Queens, NY
Business Administration (2 Years) 1991 – 1993
Walton High School – Atlanta, GA
High School Diploma September 1985 – June 1988
Certifications & Licenses
• Non-CDL Class C Driver's License
• Pallet Jack Certification
• Forklift Certification
Additional Information
• 30 Years Industrial Experience in warehousing, shipping, receiving, and forklift operations.
• Extensive knowledge of RF scanners, SAP warehouse management, and logistics systems.
• Machine Operator Experience (6+ Years) with safety and maintenance expertise.
• Customer Service (10+ Years) and telemarketing experience.
• Strong leadership and supervisory experience in warehouse and manufacturing settings.