Luxury Client Experience Specialist (Upsell & Events)

***** ** ***** ** *** *** Homestead, FL *****

305-***-****

**************@*****.***

Alexandra Morales

SUMMARY

High-energy and socially driven professional experienced in luxury client service and upselling premium experiences. Known for strong client engagement, polished presentation, and thriving in fast-paced nightlife environments.

SKILLS

• VIP Customer Experience

• Upselling High-End Services

• Relationship Building & Client Retention

• Social Media Marketing & Promotion

• High-Volume / Fast-Paced Work Environments

• Cash Handling & POS Systems

• Team Collaboration

• Conflict Resolution

• Luxury Brand Presentation

• Bilingual: English & Spanish

EXPERIENCE

Nailssbyale LLC - Homestead, FL

April 2020-Present

• Provide luxury beauty services while maintaining 80%+ client retention rate

• Upsell premium services and product add-ons, increasing revenue per client

• Maintain strong social media presence to attract and retain clientele

• Manage scheduling, customer relations, and personalized guest experience

• Thrive in fast-paced, appointment-based environments

• Build long-term client relationships through professionalism and personality

EDUCATION

High School Diploma 2023 - Chambers High Homestead, FL

SOCIAL MEDIA

@aleemamiii -Instagram

4K Followers 1k Views average per story

• Maintain active beauty and lifestyle social media presence

•Book clients through social media

• Promote services and engage with growing audience base

• Experience attracting clients through personal branding and networking

• Comfortable promoting events, specials, and VIP experiences

AVAILABILITY

•Available late evenings-nights and weekends

•Comfortable wearing nightlife attire / club uniforms

•Reliable transportation everyday

•Ability to stand for long night shifts

•Open schedule on nights weekends & holidays

•Outgoing personality / strong crowd engagement

Contact this candidate