Full-Stack Developer
Resume:
RUDO
DEBORAH JAMELA
R
D Harare,
**********.**@*****.***
PROFESSIONAL SUMMARY
Adept at leveraging problem-solving aptitude and JavaScript expertise, I significantly enhanced customer engagement and streamlined processes during my tenure at Palento Investments and Ecobank Zimbabwe. My proactive approach resulted in improved client satisfaction and operational efficiencies, showcasing my ability to multitask and innovate in fast-paced environments.
SKILLS
• JavaScript - React.js • HTML, CSS • JAVA
• C++, C# • PHP • SQL
• Python • Problem-solving aptitude • Multitasking Abilities
• Microsoft applications proficiency
EXPERIENCE
Marketing and Sales Assistant / Debtors Clerk January 2024 - December 2024 Palento Investments Harare, ZW
• Engaged in farm, office and factory visits as a means to advertise the coal services to new clients
• Enhanced customer engagement through effective communication and personalized service.
• Managed and monitored accounts receivable, ensuring timely invoicing and follow-up on outstanding payments. Provided exceptional customer service, addressing client inquiries and resolving issues promptly to enhance customer satisfaction and retention.
•
• Participated in regular training sessions to enhance sales skills and product knowledge.
• Utilized product knowledge to make recommendations, catering to individual customer needs. Student Intern December 2020 - August 2021
Ecobank Zimbabwe Harare, ZW
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
• Gained operational knowledge and supported departmental needs
• Reported back to the instructor to receive day-to-day tasks and responsibilities
• Analyzed problems and worked with teams to develop solutions
• Provided project progress updates and proposed solutions to issues
• Performed troubleshooting IT procedures for the whole bank
• Explored new technologies and approaches to streamline processes
• Developed and maintained relationships with key internal stakeholders.
• Ensured safety protocols were followed, minimizing risks. EDUCATION
Bachelor of Science - Computer Science January 2021 Africa University, Mutare, ZW
• Dean's List [Aug - Dec 2019]
• Dean's List [Jan - Jun 2021]
• Member of [LEO's club - Entertainment Board Member 2019] AWARDS
Dean's List, 2/8 semesters
WEBSITE, PORTFOLIO AND PROFILES
• /in/rudo-jamela
• github.com/debbyjamel
CERTIFICATIONS
Introduction to Cybersecurity, CISCO
PROJECTS
Modern Loan Management system, 08/01/21, 12/01/21, Created an online system as a final year project. Main goal was to improve from traditional loan process to digital touch. Implemented testing to ensure a user friendly system., HTML, CSS, JS (React), PHP, Database, XAMPP
LANGUAGE
Proficient (C2)
English
Intermediate (B1)
French
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