Experienced Customer Service Manager and Leader
Resume:
Angela Shine
Bloomington, IL
SUMMARY
Reliable and dependable professional with many years of customer service and management experience. Known for strong work ethic, consistency, and dedication. Willing to learn new skills and support team needs in fast-paced environments. SKILLS
Customer Service • Team Leadership • Daily Operations Cash Handling • Scheduling & Training • Problem Solving Dependable • Strong Work Ethic • Willing to Learn
WORK EXPERIENCE
Manager – Dry Cleaner & Laundromat
2023 – Jan 2026
Managed daily operations and supervised staff
Provided consistent customer service and resolved issues Maintained safety, cleanliness, and workflow standards Manager – Starcrest Cleaners
2013 – 2023
Oversaw dry cleaner and laundromat operations
Trained employees and managed scheduling and cash handling Maintained service quality until location was sold Cashier to Manager – Super Pantry
2006 – 2013
Promoted based on reliability and performance
Assisted customers and supported daily store operations EDUCATION
Associate Degree — Heartland Community College, 2008 GED — Bloomington High School, 1992
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