Data Entry

Darshna Patel

Jersey City, NJ Open to Remote or Relocation (551) 214 - 4428 ***********@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Digital project and delivery lead specializing in user-facing web experiences, with 7+ years managing timelines, backlogs, and cross-functional execution across UX, content, SEO, and engineering. Known for turning ambiguous requests into clear requirements, realistic plans, and well-sequenced sprints that teams can reliably deliver against. Deep hands-on experience in Agile environments using Jira and Confluence to run sprint planning, track progress, and remove blockers, while keeping stakeholders informed and aligned from intake through release.

SKILLS

Agile Delivery & Project Management: Agile, Scrum, sprint planning, backlog management, release coordination, roadmapping support, risk and dependency management, stakeholder management, status reporting

Product & Requirements: Product backlog ownership, user stories, acceptance criteria, functional/non-functional requirements, scope definition, change management, prioritization

Cross-Functional Collaboration: Design/UX, engineering, content/editorial, SEO, analytics, compliance, customer support, vendor management

Tools & Platforms: Jira, Confluence, Power BI, CMS platforms, Microsoft Office, Google Workspace

Domains & Focus Areas: User-facing web experiences, content operations, SEO-informed page strategy, workflow and process improvement, digital rebranding/redesign

EXPERIENCE

Product Manager - Digital Delivery & Web Experience

New York Life Insurance April 2025 - Present

Lead delivery for user-facing web initiatives—including rebranding, redesign, and content enhancements—across multiple workstreams and partner teams.

Turn high-level business requests into clear project scope, timelines, and cross-functional work plans, aligning Design, UX, SEO, Content, and Development on what will be delivered when.

Write detailed user stories and acceptance criteria and manage work in Jira and Confluence to keep backlogs organized, priorities clear, and progress visible.

Own cross-functional execution from intake through release, proactively managing dependencies, risks, and handoffs, and introducing lightweight process improvements that increase delivery predictability and reduce rework.

Digital Content Manager - Website Optimization & Operations

WebMD June 2019 - April 2025

Managed delivery of large-scale, user-facing digital experiences across desktop and mobile, balancing timelines, quality, and cross-team dependencies in a fast-paced Agile environment.

Coordinated work across engineering, design, editorial, and SEO partners—aligning on scope and priorities, tracking progress, and resolving blockers from concept through release.

Wrote clear user stories and requirements that enabled efficient development and QA and supported predictable sprint outcomes.

Partnered with analytics and monetization teams to refine content workflows and processes, improving SEO readiness, maintainability, and release reliability.

Project Coordinator

TrialScope October 2018 - June 2019

Managed Agile sprints and backlogs in Jira and Confluence, coordinating cross functional teams, clarifying requirements, and resolving issues to keep releases on track.

Product Owner

Verisk Analytics January 2017 - September 2018

Owned the product backlog in an Agile environment, bridging client stakeholders and delivery teams and leading SSO and UX improvements that reduced login friction and improved feature discovery.

EDUCATION

Bachelors of Arts in Molecular Biology

Richard Stockton College of New Jersey, 2014

CERTIFICATIONS

Certified ScrumMaster (CSM) - Scrum Alliance, 2025

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