Will Harvill
Premium Services Specialist
Birmingham, AL 35205
******.********@*****.***
Authorized to work in the US for any employer
Work Experience
SENIOR LEASING CONSULTANT
Inverness Cliffs Apartments-Birmingham, AL
July 2015 to Present
• Maintains and accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
• Establishes rapport with each prospective resident and determines his /her needs and desires, and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move- out process and insures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence
General Manager
Bizarre coffee-Birmingham, AL
October 2018 to September 2023
Created bar and coffee menu, promotions, standard operating practices. Organized vendors for resale products
Launch non profit.
Hired and trained staff
Human resource and business books.
Inventory
Bill reconciliation
Bar Manager
Ruth's Place-Birmingham, AL
July 2017 to January 2019
Created process and procedures for bar program
Created bar menu
Traind bar staff
Created daily operating procedures
Skills
• POS
• Conflict Management
• Property Management
• Store management
• Serving
• Cash register
• Public Relations
• Conflict management
• Restaurant experience
• Property management
• Human resources
• Recruiting
• Bartending
• Public relations
• Operations management
• Financial Report Writing
• Account management
• Hotel experience
• Payroll
• Cash handling
• Financial report writing
• Facilities Management
• Marketing