Operations Support and Customer Service Specialist

Jan Angelo M. Asperin

*********.***********@*****.*** +1-727-***-****

Summary

Detail-oriented worker and technology savvy for smoother, strong communication skills and the ability to adapt to fast-paced environments. Receiving and answering incoming calls. Accurately filling customer orders, supporting team with various tasks, and organizing space. Supported executive team in preparing reports, presentations, and correspondences. Effectively managed office supplies and equipment, ensuring timely replenishment and cost-effectiveness.

Skills

Customer Service

Microsoft Excel

Sorting and Organizing paper works

Critical Thinking

Team player

Experience

Training lead April 2022 - Present

Portillos

Supervising in training new employees

Coordinating new employee induction

Ensure outstanding customer service

Ramp Agent Sept 2022 - Dec. 2022

Quantem Aviation

Sorting Packages

Operating airport vehicle (tug)

Forklift operator

Stocking Agent Jan 2020 – Jan 2021

Walmart

Forklift Operator

Unloading Truck and sorting goods

Stocking and Organizing products

Education

Pathway Connect Certificate May 2026

BYU Pathway Worldwide

Time Management

Leadership

Perseverance

Communication Skills

Teamwork and Relationship

Undergraduate in Bachelor of Science in Electrical Engineering Mar 2020

Don Mariano Marcos Memorial State University

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