Experienced Pharmacy & Front Desk Professional

Mamta Reshamwala

Brockton, MA

Email: **********@*****.*** Phone: 508-***-****

Professional Summary

Detail-oriented and customer-focused professional with experience in pharmacy operations and hotel front desk services. Skilled in customer service, inventory management, insurance processing, and front-desk operations. Strong ability to multitask, communicate clearly, and work efficiently in fast-paced environments.

Work Experience

Pharmacy Technician

CVS Pharmacy — Brockton, MA

August 2021 – January 2026

• Assisted pharmacists by preparing, packaging, labeling, and dispensing medications accurately

• Processed insurance claims and resolved billing issues

• Managed inventory, including stocking and organizing medications

• Operated cash register and handled customer transactions

• Provided courteous and professional service to patients

Front Desk Agent

Hiren Hotel LLC — Brockton, MA

February 2005 – July 2021

• Managed guest check-ins and check-outs efficiently

• Processed payments and handled reservations

• Responded to guest inquiries and resolved concerns professionally

• Delivered exceptional customer service to ensure guest satisfaction

• Maintained front desk records and daily reports

Education

Bachelor of Arts in Food Science

SNDT University

1996 – 2000

GPA: 3.0

Skills

• Customer Service

• Cash Handling & Payments

• Insurance Claim Processing

• Inventory Management

• Medication Preparation & Labeling

• Front Desk Operations

• Communication & Problem-Solving

• Multitasking in Fast-Paced Environments

• Bilingual: English & Gujarati

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