Senior Salesforce Developer and Lead Tech Architect

Bharath Seshavarapu

Dallas, TX 850-***-**** *********@*****.*** LinkedIn

SUMMARY

Salesforce Developer with 6 years of experience leading hands-on Apex and Lightning Web Component development, code reviews, and complex Salesforce configurations. Expertise in REST/SOAP API integrations, SOQL queries, and designing scalable solutions for large data volumes, delivering 99.9% data reliability and 40% faster agent workflows. Seeking a lead Salesforce Developer role to drive technical excellence and team collaboration.

PROFESSIONAL EXPERIENCE

HUMAN COALITION Salesforce Developer and Administrator Aug 2024 - Present

• Delivered resilient Salesforce integrations as measured by 99.9% data reliability by architecting REST/SOAP APIs, webhook frameworks, and real-time synchronization with Twilio, Stripe, AWS, DocuSign, and analytics platforms.

• Increased agent productivity as measured by 40% faster workflows by designing and deploying reusable Lightning Web Components that streamlined data capture, reduced clicks, and aligned UI behavior with Financial Service Cloud and Service Cloud standards.

• Elevated automation scale as measured by substantial manual effort reduction by implementing complex Flows, Apex Triggers, Batch Apex, approval processes, and validation rules to support high-volume Sales and Service Cloud operations while handling large data volumes.

• Advanced AI-enabled insights as measured by 30% lower review effort by automating Twilio call transcription, integrating Salesforce datasets, and training sentiment and intent analysis models to accelerate client need identification.

• Improved model accuracy as measured by 95% precision benchmarks by architecting AI validation frameworks, defining contextual performance metrics, and executing exhaustive testing to ensure consistency across conversational workflows.

• Stabilized release cycles as measured by 40% fewer deployment failures by establishing CI/CD pipelines using Salesforce DX, Git, Copado automation, and Jest-based unit testing to enforce quality and governance controls. SALESFORCE Success Engineer Analyst Jun 2018 - Aug 2022

• Drove customer solution success as measured by 4.5/5 satisfaction scores by advising on scalable Salesforce architecture, governor limits, and security best practices aligned with enterprise compliance standards through clear, effective communication.

• Improved customer platform performance as measured by successful enterprise implementations by designing Apex, Lightning Web Components, SOQL queries, triggers, and low-code solutions tailored to business workflows and technical constraints.

• Increased issue resolution throughput as measured by 20+ cases per week by analyzing multitenant server logs, identifying root causes, and delivering timely, permanent fixes within Salesforce production environments.

• Enhanced customer adoption as measured by repeat engagement and retention by translating complex technical concepts into actionable guidance, enabling customers to maintain and extend Salesforce solutions independently.

• Strengthened team capability as measured by faster onboarding and higher productivity by mentoring new engineers, conducting code reviews for standards compliance, and promoting Salesforce development best practices. FLORIDA STATE UNIVERSITY Business Office Assistant at Department of Student Support and TransitionsSep 2023 - May 2024

• Improved document processing efficiency as measured by significant manual time reduction by developing Python scripts using PyPDF2 and regex to extract, validate, and rename structured data from large PDF datasets.

• Increased operational accuracy as measured by error-free document outputs by implementing automated QR code parsing and metadata-driven file classification workflows for student records management.

• Enhanced usability for non-technical users as measured by adoption across office staff by building Tkinter-based interfaces for file selection, sorting, and rule-based document generation.

• Accelerated reporting workflows as measured by faster turnaround times by applying filtering logic and time-based sorting algorithms to dynamically generate consolidated PDF outputs.

• Strengthened data handling reliability as measured by consistent processing results by validating inputs, handling edge cases, and structuring Python scripts for maintainability and reuse. TECHINCAL SKILLS

• Programming Skills: Apex, Visual force, SOQL, SOSL, Node.js, Python, JavaScript, ReactJS

• Salesforce: Sales Cloud, Service Cloud, Batch Apex, Flows, REST & SOAP API, Bulk API, Web Services, Lightning Web Components, Lightning, Financial Service Cloud

• Tools: Soap UI, Postman, Cursor, Copado, Splunk, Data loader.io, Salesforce CLI, Force.com, Workbench, Git, Tableau, Selenium, Data Handling

• Certifications: Salesforce Certified Platform Developer -1, Salesforce Certified Service Cloud Consultant, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Platform App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Administrator

EDUCATION

Florida State University Master of Science, Computer Science Aug 2022 - May 2024 JNTU Hyderabad Bachelor of Technology, Computer Science and Engineering Sep 2014 - Apr 2018

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