Rosalina Castillo
Professional Coder
Dedicated professional with diverse customer service skills, a proven ability to learn quickly, and a passion for tackling big challenges. ***********@*****.*** 209-***-**** Modesto, United States SKILLS
Bilingual (English, Spanish). Customer Service Skills Data Entry Expertise Department Coordination
Fast-Paced Adaptability Multitasking Ability
Time Management
CERTIFICATES
Professional Coding (07/2025)
AAPC
Medical Terminology (1991)
Newark Adult School
Word Processing (1988)
Santa Barbara Business College
EDUCATION
Medical Coder
Workforce - Modesto Junior College
03/2025 - 07/2025, Modesto, Ca
High School Diploma
Newark Memorial High School
1988, Newark, Ca
WORK EXPERIENCE
Customer Service Representative
JC Paper
05/2006 - 05/2011, Fremont, Ca
Order entry through call enter.
Accounting and logging of payments.
Completed web/faxed orders.
Customer Service Representative
Prinova
03/1999 - 08/2000, Union City, Ca
Billed and maintained customer accounts.
Data entry.
Balanced the books.
Assistant to the Outside Sales Representative team. Customer Service Representative
Ikon Office Solutions
02/1997 - 10/1997, Hayward, Ca
Consulted with clients to determine needs and priorities. Data entry and billing for the Accounting Department. Generated customer invoices and verified accuracy.
Receptionist
Office of Dr. Albert Gomez
01/1996 - 01/1997, Hayward, Ca
Scheduled patients for physical exams.
Assembled and maintained immigration records.
Compiled and submitted statistical reports from three satellite clinics to the Manager.
Rehab Services Aide I
Washington Hospital Rehab Services
Department
03/1989 - 12/1994, Fremont, Ca
Patient scheduling/billing for Physical therapy, Occupational therapy, Speech Therapy, and Cardiac Rehab departments. Collated and updated patient charts.
Filed paperwork, answered calls, organized charts, and ordered supplies.
Computed statistics for weekly, biweekly, and monthly reports.
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