Customer Service & Operations Professional

Steve Vandeveer

***** ****** *** *** **, Adelanto, CA 92301

657-***-**** **************@*****.***

Objective

Customer service professional with extensive experience in transportation, delivery, and security supervision. Skilled in communication, problem-solving, and computer applications. Seeking a role to provide excellent customer support and operational efficiency.

Professional Experience

First Student Inc. – Bus Attendant Dec 2022 – Present

• Ensure safety and well-being of students during transportation.

• Assist students and maintain a positive, supportive environment.

Amazon FC – Stower Sep 2019 – Jun 2022

• Organized and stored inventory efficiently, meeting operational targets.

• Worked collaboratively to maintain workflow accuracy.

Uber Eats – Delivery Driver/Shopper May 2019 – Present

• Deliver orders promptly, providing high-quality customer service.

• Manage routes effectively to maximize delivery efficiency.

Allied Universal Event Security – Supervisor Feb 2012 – Oct 2020

• Supervised security personnel and managed crowd control at events.

• Completed Management of Aggressive Behavior program for safe incident handling.

• Ensured compliance with safety protocols and reporting procedures.

Skills

• Fluent in English

• Proficient in multiple computer applications and software

• Customer service, communication, and problem-solving

• Team leadership and supervisory skills

Education

University of Phoenix – Information Technology 2022 – Present

Edison High School – High School Diploma 2003

Certifications & Achievements

• CPR & First Aid certified

• Valid Class C driver’s license

• Successfully ran own business for 5 years

• Completed Management of Aggressive Behavior program

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