Customer service

EDUCATION

Howard University, (BBA) International Business Washington, DC

Expected Graduation: May 2029

Awards & Honors: Howard University Opportunity Scholarship, Florida Bright Futures Scholarship

WORK EXPERIENCE

Amera, Marketing Intern Coral Springs, FL Feb 2025 - Aug 2025

●Helped boost social media engagement by collaborating with my supervisor to develop promotional materials and ads.

●Supported marketing campaigns and social media efforts to increase community engagement.

Quiet Waters Park, Concessions Associate Deerfield Beach, FL Jan 2024 – August 2025

● Delivered exceptional customer service in a fast-paced concessions setting.

●Provided support with office tasks and inventory management.

Ross Dress for Less, Retail Associate Coral Springs, FL May 2023 - Jan 2024

●Assisted in merchandise display and daily store operations.

●Improved checkout speed during peak hours through efficient organization.

LEADERSHIP EXPERIENCE Student Government Association, Class Senator Coral Springs Charter 2021-2025

● Event planning and Student advocacy

VOLUNTEER EXPERIENCE

Key Club Coral Springs Charter 2021-2025

● Volunteer service in the local community

HU Day of Service Howard University August 2025

● Volunteer service in the local school (painting school, organizing & labelling)

SKILLS & INTERESTS

Soft Skills: Problem Solving, Critical Thinking, Innovation, Troubleshooting, Design Sense,

Organization, Planning, Scheduling, Time Management, Customer Service

Technical Skills: Social Media Marketing, Microsoft Office, General Computer Netiquette

Certifications: QuickBooks, Design for Delight (Innovation Design Thinking), Adobe

Photoshop & Illustrator Certified

Interests: Luxury Fashion, Fashion Design, Merchandising & Buying, International Business, Dance, French culture, Travel

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