CRYSTAL BROWNE
Portsmouth, VA *****
************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented Data Entry & Records Management Professional with 15+ years of experience maintaining accurate databases, managing confidential records, and supporting operational reporting in regulated environments. I am skilled in data auditing, compliance monitoring, and process improvement.
CORE SKILLS
Data Entry & Database Management
Records Maintenance & Document Control
Reporting & Documentation
Compliance Monitoring (HUD, Fair Housing, Government Programs)
Microsoft Office & Web-Based Systems
Process Improvement & Workflow Support
Time Management & Multitasking
Confidential Information Handling
PROFESSIONAL EXPERIENCE
T.M. Associates Management, Inc. - Southside Gardens Apartments
Community Property Manager Dec 2014 - Present
Enter, update, and maintain resident, applicant, and financial data across multiple management systems. Audit lease files and certifications to ensure accuracy and compliance.
Prepare operational and financial reports for management.
Handle confidential information according to regulatory standards.
T.M. Associates & Gateway Management, Inc. - Malvern Hill Apartments
Property Manager / Data Specialist Oct 2009 - Dec 2014
Maintained accurate databases for residents, applicants, leases, and compliance documentation.
Conducted data reviews to correct errors and ensure completeness.
Generated monthly reports and tracked budgets for management review.
Lawson Realty, Inc. / T.M. Associates Management, Inc. - Southside Gardens Apartments
Assistant Property Manager / Data Entry Coordinator Oct 2008 - Sep 2009
Entered and updated resident and leasing data in property management software.
Maintained organized files for audits and reporting.
Assisted management with verification of applicant information and documentation.
EDUCATION
Woodrow Wilson High School - Portsmouth, VA
High School Diploma, 2000 GPA: 3.75
Honors: National Honors Society (Scholarship, Leadership, Character)