Caring Medical Assistant and Caregiver Pro

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CONTACT

Address : Fairfield, CA *****

Phone : 415-***-****

Email : *********@*****.***

SKILLS

Respectful and Compassionate

Time Management

Elderly Care

Problem-Solving

PROFESSIONAL SUMMARY

Proven professional with extensive experience in healthcare and finance, notably at Kaiser Permanente. Excelled in patient care, demonstrating respect, compassion, and problem-solving abilities. Achieved significant improvements in patient satisfaction and efficiency through meticulous attention to detail and superior time management skills. Skilled in EKG analysis and tax preparation, showcasing a unique blend of technical and interpersonal competencies.

WORK HISTORY

Care Giver, 07/2022 to Present

APEXCARE - Vacaville, CA

Assisted clients with activities of daily living, promoting independence and quality of life.

Transported individuals to events and activities, medical appointments, and shopping trips.

Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Laundered items changed sheets and made bed to keep patients' bedroom clean.

Provided compassionate and patient-focused care to cultivate well-being.

Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Medical Assistant, 08/1998 to 07/2022

Kaiser Permanente - South San Francisco, San Francisco CA

Sanitized, restocked, and organized exam rooms and medical equipment.

Obtained client medical history, medication information, symptoms, and allergies.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Performed medical records management, including filing, organizing and scanning documents.

Called and faxed pharmacies to submit prescriptions and refills.

Collected and documented patient medical information such as blood pressure and weight.

Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Tax Preparer, 01/2020 to 04/2024

H & R Block Tax Services - Fairfield, CA

Analyzed financial records to verify accuracy of tax returns.

Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.

Assessed client tax situations to determine best filing options.

Maintained complete records of client tax returns and supporting documentation in secured areas.

Communicated with clients regarding tax situations, providing guidance on financial decisions.

Maintained compliance by adhering to current tax laws and regulations.

Educated clients on tax planning strategies, helping them save money in future years.

Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.

Participated in continuous professional development opportunities to stay current in industry trends, elevating personal expertise as a Tax Preparer over time.

EKG Technician, 08/2012 to 04/2018

Kaiser Permanente - San Francisco, CA

Enhanced patient care by accurately performing EKG testing and analyzing results.

Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.

Administered testing with electrocardiogram for patients experiencing events and as screening tool.

Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.

Provided instruction on Holter monitor and connected patient to analyzer.

Scheduled patients for testing and conducted follow up calls to confirm and answer questions.

Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.

EDUCATION

High School Diploma

Lowell High School - San Francisco, CA

No Degree: Liberal Arts, Expected in 06/2027

Solano Community College - Fairfield, CA

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VICKEY SIMON

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