Versatile, Bilingual Support Specialist with Customer Focus

JACOB ISAINDANG

**** **** *** ** ********, AB 825-***-**** ******************@*****.***

SUMMARY OF SKILLS

• Works well both individually and as part of a team

• Excellent communication skills in both English and French

• Strong organization skills, always planning ahead

• Sociable and always willing to lend a hand with respect and patience

• Compassionate and care, ability to work with diverse populations and people of different ages

• Flexible problem solver, tackles problems using creative methods

• Quick and eager to learn; able to understand and follow through with directions WORK EXPERIENCE

Warehouse Associate: Ifurniture Edmonton, AB December 2023 Present

• Loads and unloads trucks/containers according to Management directions

• Pickup customer’s order accurately and quickly

• Place furniture in designated area

• Responsible for ensuring aisles and walk ways are clean and free from debris

• Ability to multi-task several incoming and outgoing truck loads at any one given time

• Ability to work with people and individuals

• Great Customer service

Support worker: Community Living Windsor, Ontario October 2023- December 2023

• Assisted clients with activities of daily living such as grooming, bathing, personal hygiene, feeding.

• Support individuals with intellectual and physical disabilities

• Helping clients to be involved in community and recreational activities, aiming at improving their quality of life and independence.

Sales Representative - Bamenda, Cameroon Jan, 2020 – November 2022

• Welcome and greet customers and ensure their needs are met

• Ensure high levels of customer satisfaction through excellent sales service.

• Maintain a fully stocked store with products

• Maintain outstanding store condition and visual merchandising standards

• Recommend and display items that match customer needs VOLUNTEER EXPERIENCE

CLEANER Windsor, Ontario Sept 2023-December 2023

● Used chemicals in a safe manner

● Cleaned and maintained assigned areas, ensuring cleanliness and sanitation standards were met

● Performed routine cleaning tasks as dusting, sweeping, mopping, vacuuming, and emptying trash bins

● Wiped down surfaces, including windows, countertops, and furniture 2

● Operated cleaning equipment such as vacuum cleaners, carpet cleaners, and floor polishers

● Followed safety protocols and properly handled and stored cleaning chemicals Ward Attendant

• Bamenda General Hospital Dec 2022- June 2023

EDUCATION

University of Dschang, Cameroon 2019-2023

High School Diploma 2016-2018

REFERENCES AVAILABLE UPON REQUEST

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