Admin Assistant

Anna Marie Tusi Block ** Lot * Teachers Village

Brgy. San Rafael I,

City of San Jose Del Monte, Bulacan 3023

+63-927-***-**** / *************@*****.***

EDUCATION E

National College of Business and Arts - Fairview, Quezon City Bachelor of Science in Business Administration Major in Marketing Management

SY 2010 - 2014

Departmental Award – Bronze Medalist

EXPERIENCE E

Nowcom, Ortigas — Customer Service Representative

FEBRUARY 2024 - NOVEMBER 2024

Voice Customer Service Support for US Financial Account. ProbeCx, Cubao — Customer Service Representative

JULY 2022 - SEPTEMBER 2023

Voice Customer Service Support for AU Telco Account. Concentrix, Shaw — Customer Service Representative NOVEMBER 2021- JUNE 2022

Voice Customer Service Support for an Accounting Software. Alorica, Cubao — Customer Service Representative

JUNE 2021 - OCTOBER 2021

Voice Customer Service Support for US Telco Account. Optum, TechnoHub — Customer Service Representative JANUARY 2020 - MAY 2021

Voice Customer Service Support for Healthcare Account. Afni, Diliman — Customer Service Representative

NOVEMBER 2018 - DECEMBER 2019

Chat Support for US Telco Account.

Concentrix, TechnoHub — Customer Care Specialist

APRIL 2016 - NOVEMBER 2018

Customer Service Support for a retailer company and Telco Account. Compass MD, Makati City — Admin Officer

NOVEMBER 2015 - MARCH 2016

Conduct collection and billing of Doctors/Client’s Professional Fees. Bookkeeping. Client Support for website navigation. Create promotional materials. Manage and coordinate tasks for all Liaison Officers. Solgen Inc., Novaliches — Marketing Associate

SEPTEMBER 2014 - NOVEMBER 2015

Appointment setter. Manage marketing needs, corporate materials, inventory control/purchase, bookkeeping for the Marketing & Sales Team, and applicants.

Branders.com, Ortigas — Financial Planning and Analysis (FP&A) OJT 500 hours March 2014

Update Product Information/Item list in spreadsheets/sharepoint OBJECTIVE E

To seek growth & contribute to a

organization that values development and

dedication to skilled workers.

SKILLS E

Attention to Detail

Microsoft Office

Google Docs

Quickbooks Desktop

Ibis Paint

Inshot

Canva

Leadership

Multi Task

Business Management

Bookkeeping

INTEREST E

Crafts & Arts

Painting/Drawing

Needlework/Sewing

LANGUAGE

E

Filipino, English

CERTIFICATIONS & TRAINING E

Basic Training

Seatech Maritime Training & Assessment Center Inc. Certificate No: BT112A-0024502

SEPTEMBER 28, 2023

Bread and Pastry Production NC II

Technical Educational and Skills Development Authority Certificate No: 240***********

Issued on: April 25, 2024

Valid until: April 24, 2029

ACTIVITIES E

Businesswoman

- Manage sorting and selling products

- Basic bookkeeping

- Product marketing and promotion through social media

- Prepare orders and item shipment

Creator Assistant for a Online MMORPG game

- Collate entries of event participants into a spreadsheet

- Assist with scoring and finalizing event winners

- Assist and answer inquiries regarding events

- Create reports about in-game users experience

SEMINAR AND WORKSHOP E

SAP Business One

MARCH 2012

All Access Internet Marketing Seminar

SEPTEMBER 2010

REFERENCES E

To be provided upon request.

Contact this candidate