Operations & Retail Management Professional
Resume:
San Antonio, TX *****
********@*****.***
Paul McClain
Operations & Retail Management Professional
Process Optimization Team Leadership
SKILLS
• Operations & Team
Supervision
• Inventory Control
• Quality Assurance
• Merchandising & Visual
Standards
• Customer Service
• Cash Handling &
Reconciliation
• POS Systems
• Microsoft Excel & Office
Suite
Education
Florida Technical College
Diploma, Business Office
Specialist (Completed Feb
2024)
GED — State of Texas
LANGUAGES
Fluent English
Practicing Dutch
PROFESSIONAL SUMMARY
Results-driven Operations and Retail Professional with 5+ years of experience optimizing store performance, managing inventory, and leading teams in high-volume retail environments. Known for ensuring operational precision, improving merchandising quality, and maintaining customer satisfaction standards in fast-paced settings.
PROFESSIONAL EXPERIENCE
WALMART — San Antonio, TX
Retail Sales Manager Sep 2024 – Feb 2025
• Directed daily store operations, delegating and monitoring team tasks for efficiency.
• Conducted merchandising quality checks to uphold presentation standards.
• Led a team of associates to deliver top-tier customer service and operational results. Sales Associate Jul 2023 – Sep 2024
• Managed point-of-sale transactions and cash drawers with accuracy.
• Supported stocking and visual merchandising efforts to drive sales.
• Provided product support and resolved customer inquiries effectively. B & B WASTE MANAGEMENT — Portales, NM
Material Handler and Processor Jan 2014 – Jan 2020
• Processed and sorted recyclable materials while ensuring safety compliance.
• Assisted with large-scale deconstruction and material recovery operations. PROJECTS
• Conducted quality control of merchandising to maintain a shoppable store averaging
$200K in monthly sales.
• Supervised and motivated retail teams to consistently meet operational and service goals.
• Recognized for enhancing workflow efficiency and maintaining compliance with company standards.
Contact this candidate