Dalal Allathqani
San Francisco Bay Area (Fremont, CA)
Email: ******************@*****.*** Phone: 341-***-**** Objective
Seeking opportunities in Data Annotation, Content Moderation, or Client Relations roles where I can leverage my extensive background in data accuracy, compliance management, and customer service to contribute to organizational success.
Experience
Data Annotator and Content Moderation — Freelancer (Contract) Dec 2020 - Feb 2022 Remote
Worked on labeling datasets and moderating digital content to ensure compliance with platform policies. Performed data tagging, classification, and quality assurance for AI model training. Maintained accuracy and consistency while managing large volumes of data in a remote environment. Crew Records and Compliance — Jordan Aviation Airlines Nov 2009 - Nov 2016
Managed crew documentation, training records, and compliance reports to meet aviation authority requirements. Coordinated audits, tracked certifications, and supported the flight operations department in maintaining safety standards.
Records, Compliance and Customer Service — Royal Jordanian Airlines
(Full-time)
Nov 1985 - Nov 2002
Oversaw record management and regulatory compliance for the airline’s administrative operations. Provided high-quality customer service, ensuring smooth passenger experience and efficient issue resolution. Supported cross-departmental communication to enhance operational efficiency and customer satisfaction.
Skills
• Windows operating systems
• Microsoft Excel
• CRM systems
• Open-source data annotation tools
• Generative AI utilization for work enhancement
Education
High School — 1984
College — Business Administration (Dropped out in 1986)