Administrative Assistant, Compliance Clerk, Office Manager
Resume:
Skills
Administrative Management &
Operations Oversight
Regulatory Compliance & Licensing
Coordination
Customer Service Management &
Client Relations
Document & Records Management
Report Preparation & Data Accuracy
Vendor & Supplier Relationship
Management
Collaborative Sales & Revenue
Support
Senior Leadership Team Support
Security & Risk Awareness
MS Office Suite
Employee Engagement
Process Improvement
Databases
Leading Initiatives
Requirements Documentation
CRM Software
Time Management
Customer Service
Profile
Dynamic Administrative Manager, Compliance Clerk, and Operations Supervisor with comprehensive experience in operations support and administrative management. Proven track record of delivering organizational excellence while ensuring superior customer service. Skilled in client and vendor relations to support revenue growth and streamline processes. Recognized for exceptional communication skills, with the ability to align daily operations to broader organizational goals. Adept at driving sales efforts through a consultative approach, fostering strong relationships, and contributing to business success. D e M o r a l W i l l i a m s
Contact
**************@*******.***
Citrus Heights, CA
A d m i n i s t r a t i v e & C o m p l i a n c e O p e r a t i o n s M a n a g e r Experience
TERMINIX INTERNATIONAL – Sacramento, CA
Administrative Assistant / Compliance Clerk 2004 – Present The nation’s leading provider of termite and pest control services, serving nearly 3 million residential and commercial customers across 47 U.S. states and 22 international markets.
Develop and guide training programs to ensure staff compliance with State of California regulatory requirements.
Ensure all corporate and employee licenses remain current and valid in accordance with California State regulations.
Maintain and oversee inspection reports and completion notices database for accuracy and compliance.
Coordinate with branch offices to resolve operational concerns, regulatory issues, and customer complaints.
Lead customer relationship management initiatives, including maintaining and updating client information databases.
Prepare Certificates of Experience for Operators’ licenses for both current and former employees.
Verify branch offices maintain proper licensing with the Department of Agriculture and other regulatory bodies.
Serve as primary point of contact for inquiries from potential clients and government agencies via phone and email.
Provide administrative support to sales teams, including client liaison, addressing inquiries, and participating in outside sales efforts.
Support operational projects, scheduling, and activity planning across multiple departments.
Guide vendor and supplier coordination activities to maintain smooth business operations.
Assist with Accounts Payable and Receivable functions, ensuring accurate processing and reporting.
Contact this candidate