Childcare Professional Active Listening Expert
Resume:
Active Listening
Jatiyah Felton
C h i l d c a r e P r o f e s s i o n a l
********@*****.***
Stone Mountain, GA 30083
C O N T A C T
P R O F E S S I O N A L E X P E R I E N C E
P R O F E S S I O N A L P R O F I L E
E D U C A T I O N
CHILDTIME CHILDCARE 2024-PRESENT
Lead Teacher Stone Mountain, GA
WAFFLE HOUSE 2023-PRESENT
Server Decatur, GA
• Providing excellent customer service by addressing guests needs and ensuring a positive dining experience.
• Responsible for keeping assigned tabled cleaned, resetting tables and keeping the dining area clean and organized.
• Accurately and delivering food and beverage to tables in a timely manner. taking customer orders, entering them into the system
RED LOBSTER 2016-2017
Hostess Charleston, WV
• Greeting guests with a warm welcome, confirming
reservations and guiding guest to their table.
• Handling reservation system, managing waitlist and efficiently coordinating seating.
• Offering guest information about menu, special events and addressing any concerns.
• Ensure a smooth dining experience
AEROPOSTALE 2015-2018
Sales Associate St. Albans, WV
• Responsible for accurately processing purchases, handling cash or card transactions, and ensuring a smooth checkout. Help keep the store clean and organized. Help customers by providing information about products, offering
recommendations based on customer needs.
• Ensuring the safety and wellbeing of children by closely monitoring their activities and managing any potential hazards.
• Open communication with parents and guardians
regarding their child’s progress and needs.
• Responsible for creating a safe and nurturing
environment that promotes the physical, emotional, and intellectual development of children.
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CAPITAL HIGH SCHOOL
CHARLESTON, WV
Graduated-2022
MARSHALL UNIVERSITY
2022- IN PROGRESS
ECE INSTRUCTIONAL ASSISTANT
CERTIFICATION COMPLETION
K E Y S K I L L S
Conflict (POS) Management Terminals
Computer Literacy
Decision Making
Team Leadership
An experienced hard-working and self-motivated professional with excellent interpersonal skills and the ability to inspire trust, cooperation and teamwork who effectively communicates with individuals at all levels. Detailed and highly moderate professional interested in applying client management skills in a customer service-based environment
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