Dynamic Customer Service Leader with Operational Expertise
Resume:
DARRIUS TATE
B U S I N E S S
*************@*****.***
Effective customer service professional with years of experience in hospitality service. Quickly able to adapt, bringing cohesion to the team. Seeking to apply customer service and problem- solving expertise to benefit your company.
Organization and management
Critical thinking & Active listening
Adaptability
Marketing Strategies
Customer Acquisition
Leadership
Effective communication
Administration skills
English
S K I L L S
L A N G U A G E
E D U C A T I O N
HIGH SCHOOL DIPLOMA
MLK COLLEGE PREP 2015
E X P E R I E N C E
WALMART MANAGER, MEMPHIS TN
FEDEX GROUND—PACKAGE HANDLER,
MEMPHIS, TN
.
From 2019-2020 Maintained accurate records on the jobs that are completed and report cargo discrepancies to heads or superiors.
From 2015-2019 Managed daily operations, implemented strategic initiatives, and oversaw a team of employees to drive customer satisfaction.
DOOR DASH CUSTOMER SUPPORT
From 2022-2023 Provided virtual support to clients, resolving issues with an average response time.
Scheduled and conducted video consultations to
enhance customer relationships and achieve a
satisfaction rating.
Troubleshot technical issues for delivery partners, ensuring seamless app functionality and efficient order fulfillment.
MASTER BARBER, ATL, GA
From 2020- Present, Delivered professional barbering services, including precision haircuts, shaves, beard grooming, and styling, resulting in a 95% client retention rate.
Managed scheduling and bookings using [specific
tools/software, if applicable], optimizing daily operations and reducing wait times.
Delivered outstanding customer service, achieving a
[specific feedback rating] on customer satisfaction surveys.
Contact this candidate