Labour-Ready Candidate with Banking/Insurance Data Skills

Curriculumvitae

Abdul Waseh

Johar Town, Lahore, Pakistan

(E) ***********@*****.***(Whtsp)033********

PersonalInformation

Placeof Bir th: Lahore, Pakistan

Dateof Bir th: 26- 01- 1990

Sex: Male

Nat ionality: Pakistani

MaritalStatus: Single

Education

Universityof Sargodha(2014)

B.A (subject)

EdgeSystemInternational(2009)

I.Com(subject)

LahoreModel School (2006)

Mat riculation

WorkHistory

Doctor Hospital

● CorporateAccount Of ficer

● CorporateBillingOfficer

● Cashier

● Documentationscaning

Habib Insurance

Assistant Of ficer

● Planned, organized, and implementedinsuranceactivitiesassignedtohim/her;

● Ensuredthat policies, proceduresandguidelinesrelatingtoinsuranceissuesarewelladheredto;

● Followed uppurchaseof insurancecoverage; evaluatescoveragepurchased;

● Investigatedinsuranceclaimswhether theyareproper or not ;

● Not ifiedinsuranceclaimswhendamageoccursonproperty;

● Providedprofessionalassistanceinhandlinginsuranceclaims;

● Followed uptheprocessof reclaimingpremiums;

● Followed upsettlement of premiumpayments;

● Conductedsurveyof current market pricesof materials;

● Maintainedgoodrelationshipwithinsurancecompanies;

● Ensuredtimely insurancerenewalof properties;

● Studiedandsubmitshis/her recommendationsabout newinsurancecoverage;

● Conductedsurveysabout insurancemarketsandsubmitshis/her recommendationsfor relevant insurancecoverage;

● Kept insurancerelateddocumentssafeinsoft and hardcopies

● Performedother dut iesassignedby theimmediatesupervisor. TRG Global (Zong)

DataEntry Of ficer

● Preparedandsorteddocumentsfor dataentry

● Entereddataintodatabasesoftwareandcheckingtoensuretheaccuracy of thedatathat hasbeen input ted

● Resolved discrepanciesininformationandobtainingfurther inf ormationfor incompletedocuments

● Createddatabackupsaspart of a cont ingency plan

● Responded toinformationrequestsfromauthorizedmembers

● Testednewdatabasesystemsandsoftwareupdates

PakistanTelecommunicationsCompany Limited(PTCL)

1218Agent

● Takecustomer callsandprovideaccurate, sat isf actory answerstotheir queriesandconcerns

● De- escalatesituationsinvolvingdissatisfiedcustomers,of f eringpatient assistanceandsupport

● Call clientsandcustomerstoinformthemabout thecompany’snewproducts, servicesandpolicies

● Guidecallersthroughtroubleshooting, navigat ing thecompanysiteor using theproductsor services

● Reviewcustomer or client accounts,providingupdatesandinformationabout billing, shipping, warrantiesandother account items

● Collaboratewithother call center professionalstoimprovecustomer service Technical skills:

Excellent analytical and communicat ion abilit ies Ability toachievetargets

Ability toget thingsdonewithplanningandorganizationalskills An inquisit ive learner whocangraspnewskillsquickly Other Skills:

Languages: English, Urdu, Punjabi

Computer skills: Skilled Microsoft Of ficeuser; especially Word, Excel and PowerPoint.

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