Versatile Site Manager and Driver Seeking Texas Role
Resume:
Harry McCoy
603-***-**** - *******@*****.***
Summary
Enthusiastic, hard- working Site Manager with a winning attitude and desire to deliver an exceptional experience. Focused on setting high expectation and raising services standards. Savvy marketer and with a track record of improving revenue, reduce turnover, and increasing the customer satisfaction.
Work History
Box Truck Driver – Foster Caviness – Greensboro NC – Aug 2020 – Present
Securing cargo and properly arranging and balancing it within the vehicle
Maintaining a detailed log of working hours in compliance with state and federal regulations
Ensuring any mechanical issues with the vehicle are corrected before driving
Box Truck Driver – Swish White River Junction INC - March 2018 – Present
Operates a company box truck or high top van (dependent upon load size & route count) in accordance with State and local laws
Schedules maintenance on company vehicles in compliance with manufacturers recommendations
Maintains constant quality checks of stone packaging, protection, & condition as to arrive with a quality product
Keeps a log of all hours worked by all employees under my supervision as to assure accurate payroll
Establishes and maintains daily logs for vehicle safety, fuel efficiency, and any needed maintenance.
Owner Operator of Drop and Go Catering – Lebanon NH -April 2017 - March 2018
Managed the restaurant operations including the menu, the sanitation process, and finances.
Worked with all Team members to maintain safety and sanitation inspections to meet all standards and regulatory agencies of the Health Authority
Enforced all safety rules while on the job and reports accidents promptly for documentation purpose
Food & Beverage Manager Quail Senior Living - NH -July 12- March 2017
Determine work procedures, prepare work schedules, and expedite workflow for seniors and/or Quail Hollow employee workforce.
Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
Leading a workforce of Teammates, including training and development, succession planning and performance evaluations
Interviewing, training, planning, assigning, and directing work while train and develop staff to assist in kitchen duties
District Manager - March1993 - June 2012 Sbarro Melville NY – Lebanon NH
Handles multiple responsibilities simultaneously including hiring new employees, balancing food costs, completing administrative tasks, and ordering supplies
Utilizes exceptional interpersonal and administrative skills to address and resolve guest complaints or issues in a professional and positive manner resulting in a 5-star Restaurant Finder rating
Trains staff in providing exceptional customer service and monitors restaurant supply inventory to ensure adequate bar and table service stock
Participates collaboratively to update lunch and dinner menus to drive customer engagement and interest well as preparing for large events, and corporate or private functions
Executes advertising and marketing campaigns including placing print ads, and creating restaurant promotional events that have increased yearly sales by 17% over 10 past.
Education
High School Diploma -June 1991 Baldwin High School - Baldwin, MI
Community College - Sept 1991 - May 1993 Join Work Force Ferris State University College -Studies – Computer Designed
Certification /Certifications.
GM of the year 2001
Top grossing Sbarro 2002 - 2010
NH Food Safety Management – 2002 - 2015
Employee of the Month (Apr ’10, Feb ’11, Jan 13, and May 15)
References -Available upon request.
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