RHIANNA DUCOTE
Marksville, LA *****
*************@*****.***
Professional Summary
I’m a 22 year old wanting to leave the family business and venture on to something brand new. I’m looking for a position in a company where I can build a valuable skill set. I’m wanting to start fresh and get an opportunity where I can make the best of my potential, seeking a role where I can upgrade my skills with time and hard work.
Work Experience
Shift Lead
Walgreens-Marksville, LA
April 2025 to Present
•
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
• Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
• Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
• Identified opportunities for process improvement and made recommendations to enhance the overall customer experience
• Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service
Staff in Charge
First Steps Daycare & Learning Center-Plaucheville, LA January 2019 to Present
1 Year Old Lead Teacher, 2019-present, Staff in Charge, 2020- present
-monitor, supervise and entertain children throughout the day
-follow the daily schedule
-make daily lesson plans
-changing diapers according to schedule and when necessary in between
-keep up with children’s inventory in their cubbies
-keep up with supplies in center
-keep center organized and cleaned everyday
-laundry once a week
-responsible when Director is absent
*responsible for the daily operations of the daycare center, ensure a safe and educational environment for young children, manage teaching staff, communicate with parents, and uphold the center's reputation. Sales Associate
Dillard's, Inc.-Alexandria, LA
October 2025 to October 2025
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Maintained a clean and organized work environment to enhance the shopping experience for customers Cobblerista
The Peach Cobbler Factory-Alexandria, LA
February 2025 to February 2025
• worked the register
• worked the drive thru
• responsible for keeping lobby clean
• stocked fridges
• stocked cabinets
• helped cook in kitchen when needed
Education
Diploma
Saint Joseph High School-Plaucheville, LA
2019 to Present
High school diploma or GED
12
Skills
• Retail sales transactions
• Team management
• Negotiation
• Making change
• Organizational skills
• Processing cash transactions
• Supervising experience
• Cleaning
• Tutoring
• Sanitation
• Payment card processing
• Achieving sales targets
• Guest services
• Store management
• Laundry
• AI
• POS systems
• Retail sales
• Math
• Communication skills
• customer service
• Human resources
• Mobile devices
• Loss prevention
• Delivery driver experience
• Algebra
• Daycare
• Medication Administration
• Greeting customers
• Cash register
• Computer operation
• Sales
• Merchandising
• Teaching
• Stocking
• Experience with individuals with mental health conditions
• Computer skills
• Computer literacy
• Retail management
• Climbing
• Customer communication
Languages
• English
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License