Remote Customer Support & Data Entry Specialist

Yecolia Ephraim

Lawrence, KS ️ **********@*****.*** ️ 785-***-****

Professional Summary

Reliable and detail-oriented professional with strong customer service experience and excellent communication skills. Known for problem-solving, organization, and adaptability in both face-to-face and remote settings. Quick to learn new systems and procedures, with a proven ability to stay focused and efficient when completing tasks independently. Seeking a remote position in customer support or data entry where I can contribute to team success through accuracy, professionalism, and a positive attitude.

Skills

Customer Service & Support (In-person, Phone, Chat, Email)

Problem Solving & Conflict Resolution

Strong Written & Verbal Communication

Time Management & Organization

Adaptability & Quick Learning

Remote Collaboration (Zoom, Teams, Email)

Attention to Detail & Accuracy

Dependable & Consistent Work Ethic

Professional Experience

Walmart – Personal Digital Shopper

Lawrence, KS 2024 – Present

Process and manage customer orders accurately through internal systems.

Communicate with customers and team members to resolve order or product issues.

Stay organized and efficient while meeting daily performance goals.

Demonstrate reliability and adaptability in a fast-paced, detail-oriented environment.

Casey’s General Store – Store Team Member

Lawrence, KS 2023 – 2025

Provided excellent face-to-face service to customers, ensuring positive experiences.

Handled cash and completed transactions accurately and responsibly.

Resolved customer questions and concerns calmly and effectively.

Maintained store organization and cleanliness while managing multiple responsibilities.

Education

University of Kansas (KU) — Bachelor of Science in Computer Science (In Progress)

Johnson County Community College (JCCC) — Associate of Liberal Arts (In Progress)

Remote Readiness

Self-motivated and disciplined with experience managing time effectively.

Comfortable using digital tools to communicate and complete tasks.

Strong written communication skills for professional online correspondence.

Reliable internet connection and a quiet workspace for remote work.

Additional Information

Typing Speed: 65+ WPM

Authorized to work in the U.S.

Available for full-time or part-time remote roles

Comfortable working independently and meeting deadlines

Contact this candidate