Dynamic Customer Service Specialist and Problem Solver

Dynamic Customer Service Representative at Exterior Pros & Baths with extensive experience in complaint resolution and customer relations. Proven ability to cultivate strong client connections while demonstrating exceptional problem-solving and communication skills. Successfully enhanced customer loyalty through effective engagement strategies, contributing to a positive service environment. Customer Service

Management

Problem-solving

Computer proficiency

Complaint Resolution

Product Knowledge

Data Entry

Customer Relations

Call Center Operations

Team collaboration

Professionally Speaking/Xentel/Quality Call

Professional Fundraiser

Exterior Pros & Baths

Inside Sales Representative

Handled customer complaints and inquiries in a courteous and effective manner. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers

Developed strong customer relationships and loyalty through effective communication. Generated revenue on behalf of contracted clients such as Police, Fire fighters, Veterans and Children’s Charities through outbound calling.

May 2019 - Present

June 1990-October 2018

414-***-**** · ************@*****.***

W150N11234 Montgomery Dr. # 5; Germantown, WI 53022 Zak Anton Ulsberger

PROFESSIONAL EXPERIENCE

SKILLS

Harold S Vincent

High School Diploma

EDUCATION

June 1988

Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate team to success.

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