Versatile Biochemistry Student with Strong Service Skills

Nusrat Nupur

Sackville, NB 506-***-**** *********@*****.***

Summary

Motivated and versatile individual with diverse experience in customer service, administrative support, hospitality, and laundry operations. Currently pursuing a Bachelor of Science in Biochemistry at Mount Allison University, with strong time management skills and a proven ability to balance academic and professional responsibilities. Demonstrated reliability through roles at Circle K, Compass Group, and Fluff and Fold Laundromat, with prior administrative and logistics experience in Bangladesh. Brings excellent communication, problem-solving, and organizational skills, along with a positive attitude and the ability to thrive in fast-paced environments. Available to work weekends and committed to delivering high-quality service.

Technical Skills & Certifications

o Microsoft Office Suite (Excel, Word, Outlook)

o WHMIS

o LinkedIn Google Workspace & Project Management Certification. Education

Mount Alison University – Sackville, Biochemistry

Bachelor of Science (Biochemistry) Expected Graduation in- May 2027 Work Experience

Customer Service Representative

Circle K- Amherst NS, December 2024-February 2025 & Sackville NB, March 2025-Current

Warmly greet customers and maintain a welcoming environment.

Efficiently handles transactions, lotteries.

Quick solution when it comes to problem solving. Dishwasher

Compass Canada Group (Jennings)-Sackville NB, November 2024-Current

Can work under pressure

Stores dishes

Maintains a clean kitchen area and keep dishes organized

Maintains clean, dry floors throughout the shift Laundromat Attendant

Fluff and Fold - Charlottetown PE, March 2024 – August 2024 o Warmly greet customers, promptly address questions or issues, and maintain a welcoming atmosphere. o Assist customers with operating machines, quickly resolving any malfunctions to ensure seamless service. o Efficiently handle transactions for vending machines, change machines, and payment systems, ensuring accuracy in processing payments and providing change.

Office Administrator

Chittagong Shipyard – Bangladesh, December 2021 – July 2023 o Scheduled an average 15 client & team meetings daily, handled correspondence, and organized file records. o Oversaw office supplies and vendor coordination, reducing costs by 10%. o Delivered administrative assistance for another department including HR in a timely manner Heavy Machinery Parts Advisor

Brother’s Metal Tech Corporation - Bangladesh, March 2019 – July 2021 o Suggested customers on parts selection and ensured timely order fulfillment. o Oversaw inventory and coordinated with suppliers to maintain stock o Processed sales transactions, including invoicing and arranging deliveries. Key Skills

o Document Management

o Appointment Scheduling and Confirmation

o Attention to Detail and Analytical Thinking

o Typing and Proofreading

o Customer Greeting

o Organizational Skills and Task Prioritization

o Integrity and Confidentiality Management

Professional Attributes

o Positive attitude and quick learning skills

o Ability to work collaboratively with teams

o Experience in fast-paced and high-pressure environments. Community Engagement

Volunteer Caregiver

Uttara Old age Care, February 2022-April 2023

o Delivered compassionate care, ensuring residents' comfort and well-being. o Effectively communicated with residents and families, addressing concerns and providing updates. Volunteer

Volunteer for Bangladesh, April2020 - April 2023

o Supported event logistics, helping to ensure the smooth execution of activities. o Engaged with participants and spectators, providing information and assistance. References available upon request.

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