IT Infrastructure & Network Operations Specialist

Del-Piero D. Graham, BSc

Kingston, Jamaica 1-876-***-**** ********.********@*****.*** www.linkedin.com/in/del-piero- graham

PROFESSIONAL SUMMARY

Detail-oriented Computer Science graduate with hands-on experience in server administration, network configuration, and system troubleshooting. Skilled in managing Windows Server and Linux environments, performing hardware/software installation, and implementing data backup and recovery solutions. Demonstrates solid understanding of information security, user account management, and network performance monitoring. Proven ability to communicate effectively, collaborate in team environments, and provide responsive end-user support. Seeking to contribute technical expertise and a proactive mindset to an IT infrastructure or network operations role.

EDUCATION

University of Technology – Kingston, Jamaica

Bachelor of Science in Computing (Major: Computer Science) 2025 TECHNICAL EXPERIENCE

Independent Systems & Web Projects Kingston, Jamaica 2024 – Present

• Installed, configured, and maintained Windows Server, Linux, and VirtualBox virtualized environments.

• Managed Active Directory users, roles, and group permissions.

• Performed system monitoring, troubleshooting, and performance optimization for networked applications.

• Implemented data backup, restore, and recovery testing using MySQL and cloud storage solutions.

• Deployed web applications using React, Node.js, and SQL, integrating secure APIs and authentication systems.

• Ensured patch management and software updates to maintain security compliance. Academic Project – Design and Implementation of a Domain-Specific Language for a Ticket Booking System University of Technology, Kingston Jan 2025 – May 2025

• Engineered the compiler’s lexical analysis and parsing modules using Python (PLY).

• Integrated AI-driven responses and backend database services through MySQL.

• Applied role-based access control (RBAC) and data encryption techniques to secure user information.

• Documented technical workflows, testing procedures, and deployment steps. KEY PROJECTS & RESEARCH

Maintenance Management Web App – C#, SQL Server, React

• Built and configured a web-based system for tracking maintenance operations and inventory.

• Implemented secure authentication, stored procedures, and data synchronization features.

• Optimized database queries and applied data protection controls for system reliability. Personal Portfolio Platform – React, Node.js, GraphQL

• Designed a full-stack web application showcasing technical projects.

• Configured API security, session handling, and database backups.

• Hosted and maintained on a cloud environment, ensuring high availability TECHNICAL SKILLS

Server & Network Administration:

• Windows Server Linux VirtualBox Active Directory DHCP/DNS File & Print Services System Imaging Patch Management

Networking & Security:

• Network Configuration Troubleshooting VLANs Firewalls Access Control Data Backup & Recovery

Cybersecurity Fundamentals

Programming & Databases:

• Java Python C++ C# SQL HTML5 CSS3 React Node.js Express MySQL SQL Server Tools & Software:

• Microsoft Office Suite Visual Studio Wireshark PowerShell Adobe Photoshop Soft Skills:

• Problem-Solving Communication Teamwork Adaptability Customer Support Attention to Detail CERTIFICATIONS

• CompTIA Network+ (Pending)

REFERENCES

Available upon request.

Contact this candidate