Executive Assistant with Accounting Background

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CAREER SUMMARY_

I have two years of professional work experience as an executive assistant and a

background in a financial accounting (voucher preparation, cashbook updating, reconciliation, etc). This experience also includes my national service experience at the Forestry Commission, Accra.

SUMMARY OF KEY SKILLS

EXPERIENCES AND ACHIEVEMENTS

1. Sikapong Royale Hotel, Tema

Front Desk Officer Jan 2022 – Current

• Respond to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

• Address and welcome guests to improving overall customer service and engagement.

2. Doughman Foods, Tema

Customer interface Representative Dec 2020 – July 2021

• Shared detailed information regarding options to help customers make decisions.

• Fielded customer complaints and queries, fast-tracking them for problem resolution.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanour.

3. IOM-UN project in collaboration with GIRD

Volunteer: awareness creation campaign on Irregular migration 2020 4. Forestry Commission, Accra

National Service 2019 – 2020

• Permits Issuance.

• Assist with bank reconciliations and transactions

• Creative Thinking & Creativity • Social Media Management

• Event planning & Management • Organizational Management

• Idea adaptation and implementation • Business Development

• Microsoft Office Tools • Leadership

• Customer Relationship Management • Accounting

Selina Tretu

Tema, Accra, Ghana **********@*****.***

+233*********

2

5. Ghana Ports and Harbours Authority, Tema

Book Keeper 2018 –2018

• Generation of bills.

• Receiving and dispatching of invoice.

6. Kpone Katamanso District Assembly, Kpone

Book Keeper 2017

• Payment voucher preparation.

• Cash book updating

• Bank reconciliation.

ACADEMIC BACKGROUND

1. Accra Technical University

HND Accounting 2016 - 2019

2. Our Lady of Mercy Senior High Achool

W.A.S.S.C.E, Business

REFERRERS

1. Mr. Derrick Boateng (CEO)

Global Institute of Resource

Development

+233-**-***-****

2. Richard Gyimah

Director for Stakeholders and Ecotourism

Forestry commission

+233-**-***-****

2011 – 2016

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