Dedicated Customer-Focused Care Professional with Data Experience
Resume:
Joel Lalanne
Core Competencies
Detail-oriented
Effective Communication Skills
Oriented toward serving others and helping customers
Experience in Microsoft Suites; Word, excel & PowerPoint
Trilingual: Haitian Creole, French & English
Brockton,MA
************@*****.***
Experience
January 2024-Present
DIRECT CARE STAFF/ CO-OP
Performing light housekeeping duties, including meal preparation.
Assisting patient with bathing, clothing, feeding, when needed
Following Care plan, home regulations and implemented consistent safety practices
Fixed Doctor appointment, completed documentation every day
August 2022-December2023
MENTAL HEALTH SUPPORT/ JRC
Assist individuals with their recovery by providing therapy
Counseling and Support
Fed, bathing, monitor them precisely
October 2021 – Present (Full-Time)
Cashier/Customer Service Assistant / Costco Wholesale
Responsible for processing cash, debit, credit cards transactions using a cash
Register and answer customer questions about products or services
July 2011 – December 2019
Epidemiology Officer / Saint Boniface Hospital, Haiti
Provided Conducted epidemiological surveillance
Performed data collection and data analysis
Conducted monthly, weekly, and daily reports
Presented data and created databases to store information
Education
2025-Present
New England Tractor Trailer: CDL licence
Health heart association: BLS/ Safety Care training Training
Major: Epidemiology/Haiti CDC/ MSPP
Bachelor degree in communication : Centre Haitien de communication
HIGH SCHOOL DIPLOMA -EQUIVALENT
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