Warehouse Operations Manager with Forklift Expertise

Nathan Hawthorne

Elizabethtown, PA ***** 717-***-****

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PROFESSIONAL

SUMMARY

Warehouse Manager at Keystone Novelties, LLC, with expertise in driving and forklift operations and inventory management. Improved warehouse layout to enhance efficiency, implemented safety training for staff, and ensured timely deliveries across multiple states. Demonstrated strong problem-solving skills and effective delegation, leading to increased team performance and operational success in high-pressure environments. I am reliable and always strive to do better and truly care about the company that cares enough to employ me. SKILLS • Driving and Delivery

• Shipping and receiving

• Forklift operations

Warehouse management and

operations

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• Inventory and stocking

• Delegating work

• Hiring and training

• Loading and unloading

• Problem-solving

• Order picking and processing

WORK HISTORY WAREHOUSE MANAGER 03/2016 to 07/2025

Keystone Novelties, LLC Denver, PA

• Managed all warehouse employees and kept them on task and on time

• Was Shipping and Reveiving coordinator

• Managed and maintained a constantly changing and correct inventory Was the Chief Forklift Operator for shipping and receiving product and materials

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Trained and certified all employees (in-house) on Forklift Operation, maintenance and safety

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• Certified to "To Train the Trainers" on Forklift Operation and safety Revamped the warehouse layout and location of product and materials to make operations quick, safe and timely

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• Revised the operation of "skid builds" to save time and money Coordinated with outside vendors to schedule, receive and ship product and materials

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Had to troubleshoot problems, adapt quickly and efficiently and fix them (or assign others to)

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Prepare skids of Fireworks and materials to make 455 locations in 9 states to operate and sell fireworks

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• Deliver fireworks and materials to tents in PA, NJ, DE and MD.

• Able to work long hours and long weeks to keep all those tents operating N H

STORE MANAGER 10/2014 to 02/2016

Next Door Food Store Ephrata, PA

Led daily operations to ensure optimal store performance and customer satisfaction.

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Managed inventory control processes, including stock replenishment and loss prevention strategies.

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Developed and implemented training programs for staff to enhance product knowledge and sales techniques.

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Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

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Oversaw scheduling and staffing to maintain efficient workforce management during peak hours.

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Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

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Managed inventory control, cash control, and store opening and closing procedures.

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• Assisted with hiring, training and mentoring new staff members. INSTALLER SERVICE SPECIALIST 03/2011 to 04/2013

Dennis Hackman Construction Elizabethtown, PA

Installed a variety of outer housing materials (siding, windows, doors, decks, etc.)

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Troubleshoot, identify and repair damages to homes, enhancing customer satisfaction.

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• Trained junior staff on installation processes and best and safe practices.

• Collaborated with cross-functional teams to achieve a common goal

• Manage my time wisely and get jobs done quickly and correctly MATERIAL INSTALLER AND BUILDER 04/2004 to 03/2011

Century Spouting Mt. Joy, PA

Installed various materials and equipment according to specifications and safety standards. (Siding, windows, doors, awnings, sun rooms, Spouting, gutters helmet, etc.)

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• Completed all jobs quickly and correctly

Collaborated with team members to troubleshoot installation issues and develop solutions.

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Maintained accurate records of installations, ensuring compliance with company policies.

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Trained junior installers on best practices and safety protocols for equipment handling.

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Improved installation processes by providing feedback on potential enhancements and efficiencies.

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• Operated tools, equipment, and machinery according to OSHA standards. Enhanced customer satisfaction by providing timely and accurate installations.

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Collaborated with team members to ensure smooth workflow and successful project completion.

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• Learned to troubleshoot and repair house damages EDUCATION Associate of Arts Audio And Video Production 06/2000 Art Institute of Philadelphia, Philadelphia, PA

High School Diploma General Studies 06/1994

Elizabethtown Area Highschool, Elizabethtown, PA

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