Customer Service & IT Educator Resume

Resume

Personal Information

First Name: Rezmealda

Last Name:** Cakaj

Date and Place of Birth:May 7, 1991, Albania

Email: **************@****.***

Phone Number: 857-***-****

Gender: Married

Age: 33

Address:1459 VFW Parkway, West Roxbury

Languages: English, Spanish Albanian

Education in Albania

- Bachelor's Degree in Computer Science

- Master's Degree in IT Education

- Certified in Accounting

- Certified in Microsoft Office

Education in the USA

1. Microsoft Office Specialist (MOS) Certification

2. ServSafe Certification

Objectives:

Dedicated and enthusiastic crew member with a strong commitment to delivering exceptional customer service and maintaining high operational standards. Seeking to leverage skills in teamwork and communication to contribute effectively to while fostering a positive environment for both customers and colleagues. Eager to bring a proactive approach to problem-solving and a positive attitude to enhance team performance and customer satisfaction.

Work Experience

- IT Teacher at a High School in Albania

-3 months Assistant Dental in USA 2023

- 9 months of experience as an Assistant Teacher for Toddlers in the USA 2024-2025

- 2.6 years of Customer Service experience at a Mexican Grill December 2022-2025

3. Massachusetts Department of Early Education and Care (EEC) Certification

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