Compassionate Healthcare Support Professional

C

Shamara

Cheri-arnay

Lopez

747-***-****

Shamara.lopez.1993@g

mail.com

Porter Ranch, CA 91326

SUMMARY

Seeking a service-oriented position that will merge exceptional care and enthusiastic assistance- in a pleasant and amiable manner, to all patients, visitors, and fellow colleagues. Excited and motivated to transition into a career in healthcare where I can grow and be a productive and teachable member of any organization. SKILLS

Team Player

Detail Oriented

Excellent time management skills

Conflict resolution

Technologically savvy

MS Office

Scheduling programs

Data entry

EXPERIENCE

Administrative Specialist

Golden Customer Care, LLC./ Jan 2016 to Current

Managed customer relations pertaining to sales, dispute resolution, order review and revision, refund approval and processing.

Crew Trainer/Service Crew Member

Northridge, California

McDonald's / Apr 2022 to Oct 2025

Trained new crew members on operational procedures and customer service standards. Coordinated daily shift assignments to ensure efficient team performance. Provided feedback and coaching to enhance staff skills and performance. Customer Service: Retail/Food

Big 5 Sporting Goods, Popeye's Louisiana Chicken./ Sep 2015 to Jul 2016 Sales representative, cashiering, food preparation, organization, order request and completion.

Telemarketer

Sol Fusion, Renewable Energy Council/ Dec 2014 to Mar 2015 Organization and detail management with appointment scheduling via phone, pertaining to solar analysis.

Medical Assistant

Woman's Valley Institute/ Jan 2014 to Mar 2015

Assist Physician and staff with exam room set up and clean up. Patient care with vital signs and explanation of procedures and services rendered. EDUCATION AND TRAINING

Jane Addams High School

Granada Hills, CA

Medical Assisting

Concord Career College

North Hollywood, CA

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