Veterinary Support Specialist with Customer Focus
Resume:
Soorah Nafees
Conroe, TX *****
************@*****.***
Professional Summary
Driven professional with a strong work ethic and a passion for continuous learning. Eager to contribute to a dynamic team and leverage my skills in a challenging environment. Seeking opportunities for rapid professional growth and development.
Willing to relocate: Anywhere
Work Experience
Receptionist/Veterinary Technician
Vetcor-The Woodlands, TX
January 2025 to Present
Served as the face of a high-volume veterinary clinic, delivering exceptional client experiences through skillful communication, appointment management, and efficient handling of inquiries. Contributed to animal care by assisting with examinations, treatments, and medication administration, while maintaining meticulous patient records. Proactively managed clinic operations, including inventory control and ensuring a welcoming and sanitary environment for clients and their pets. Kennel Attendant
Bryan Animal Center-College Station, TX
August 2023 to January 2025
At this animal shelter, we assisted in caring for all the dogs and cats we took in. This included all types of dogs, from behavior to breeds. We walked them multiple times a day, fed them, played with them, cleaned and bathed, etc. We assisted the animal technicians as well. Dog Bather
PetSmart-College Station-TX
August 2022 to February 2023
As a dog bather at PetSmart, some of the duties include combing dog coats, removing dead skin with a dog brush, regulating water temperature, washing dog with special soap or shampoo, drying the dog, clipping toenails, and maintaining the work area clean and organized. We also assist the dog groomers with brushing their dogs, bathing them, cleaning, etc. Baker
Crumbl Cookies-College Station-TX
May 2021 to February 2022
As a skilled and passionate baker at Crumbl, I specialize in creating delicious and visually appealing cookies that delight our customers. My daily tasks include preparing and baking a variety of cookie flavors, ensuring each batch meets our high standards of quality and taste. I take pride in maintaining a clean and organized kitchen, adhering to all safety and hygiene protocols. My dedication to the art of baking drives me to continually experiment with new recipes and techniques, ensuring that every customer enjoys a unique and satisfying experience with our products. Retail Sales Associate
Kohl's-College Station-TX
August 2020 to December 2020
As a regular sales associate, I made sure customers experiences shopping at Kohl’s was extremely helpful and excellent! By switching to different positions every day, I excelled in knowing the store in detail to make a better experience for everyone.
Kennel Technician/Veterinary Assistant
Companion Animal Hospital-Houston, TX
September 2019 to June 2020
As a dedicated Kennel Tech/Veterinary Tech Assistant at Companion Animal Hospital, I am committed to providing the highest level of care to all our animal patients. My daily responsibilities include assisting with medical procedures, administering medications, and monitoring the health and well-being of the animals. Additionally, I ensure that their living environments are clean and comfortable, and I provide them with the attention and affection they need. My passion for animal welfare drives me to support the veterinary team in delivering exceptional care and ensuring that every animal receives the best possible treatment.
Education
College in Biomedical Sciences
Texas A&M - College-Station, TX
August 2020 to Present
High school diploma
Klein Forest High School-Houston, TX
August 2016 to May 2020
Skills
• Kennel Experience
• Veterinary Assistant
• Pet Grooming
• Time management
• Animal restraint
• Customer Service Skills
• Animal Care (5 years)
• Animal catheterization
Awards
Top 3%
May 2020
Graduated top 3% of my class of 2020.
Certifications and Licenses
Driver's License
Food Handler Certification
Additional Information
I played the flute for 8 years, which allowed me to develop a strong sense of discipline and dedication. My hard work and passion for music culminated in making it to nationals solo during my senior year, a significant achievement that highlights my commitment to excellence and ability to perform under pressure. This accomplishment is one of my greatest, as it reflects both my personal growth and my ability to achieve high standards in my pursuits.
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