Aspiring Management Professional with Analytics Focus

Arpit Warhade

Aspiring Management Professional

Contact: +91-705******* ************@*****.***

Profile

MBA graduate with robust experience in technical support and client communication, aiming to transition into management roles such as project management, business analysis, or client relations. Skilled in cross-functional collaboration, strategic planning, problem-solving, and driving operational improvements. Strong technical foundation combined with business acumen to support data-informed decision-making and efficient process execution.

Professional Experience

Senses Electronics Pvt. Ltd., Pune

Product Support Engineer (Nov 2024 – Present)

- Coordinated with cross-functional teams to resolve client issues efficiently, enhancing customer satisfaction and retention.

- Managed ticketing workflows, tracked key performance metrics, and helped improve support process efficiency.

- Collaborated on integration and deployment projects bridging technical and business teams to ensure on-time delivery.

Delhivery Ltd.

IT Associate (Apr 2023 – May 2024)

- Oversaw IT asset management and network monitoring activities, optimizing operational performance.

- Facilitated communication across teams to anticipate and resolve IT infrastructure challenges.

- Assisted in managing vendor relationships and compliance with service level agreements.

Education

- MBA (2023 – 2025), NIT GSM, Nagpur University

Focus: Management principles, strategic planning, organizational behavior, business analytics

- Bachelor of Arts (2022), Nagpur University

Key Skills

- Project and team coordination

- Client relationship management

- Business process analysis

- Cross-functional collaboration

- Strategic planning and execution

- Data-driven decision making

- Communication and stakeholder management

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