Outbound/Inbound Sales Specialist with Travel Finance Focus
Resume:
Travel Customer Service/Accountant
Alisa
Thrash-White
Objective
Practice my customer service and finance skills within a diverse community.
Experience
March 2011 to Current
Department of Veterans Affairs
Accountant, Veterans Health Administration
Monitor Travel arrangements within Concur for approval and accuracy. Verify travel requirements arrangements are appropriate to fulfill Government travel requirements. Reviews for Hotels stays, car rental, taxi, parking with vendor. Review Airline tickets set up through Deluth Travel for accuracy and cost as required in Concur Travel. Review and report research for audits of Department of Defense Contractor’s Financial, Material, Employee and Subcontractor systems and records for compliance with Government Contracts. Communicate with team members, managers, other agencies and contractors as needed to complete assignments and reports.
Department of Defense
Auditor, Defense Contract Audit Agency
Monitor Travel arrangements within Concur for approval and accuracy. Verify travel requirements arrangements are appropriate to fulfill Government travel requirements. Reviews for Hotels stays, car rental, taxi, parking with vendor. Review Airline tickets set up through Deluth Travel for accuracy and cost as required in Concur Travel.
Review and report research for audits of Department of Defense Contractor’s Financial, Material, Employee and Subcontractor systems and records for compliance with Government Contracts. Communicate with team members, managers, other agencies and contractors as needed to complete assignments and reports.
Department of Defense
Financial Specialist, Defense Finance and Accounting Services
Support, update and resolve accounts payable unmatched disbursements for internal and external requestors. Maintain, update, and review financial policies and procedures, transactions, work processes, flowcharts and accounts for the accounts payable department.
Brief and present financial data orally and in writing
Department of Defense
Human Resources Assistant, Defense Logistics Agency
Set up travel arrangements for interviews and Permanent Change of Station for New Hires within several Agencies. Review and Process documentation for hiring Department of Defense employees. Process personnel actions include processing awards, updating files and maintaining records. Communicate by mail, email and telephone with selected candidates, managers, supervisors, senior executives and
Human Resources Employees.
July 2005 to March 2011
State of Ohio
AP Fiscal Specialist/Employer Contact, OH Bureau of Workers Comp
Assist Ohio employers with insurance Premium payments and employ and injured workers with general questions. Train employees on using the system and approve payments for agency employees. Monitor, report and approve vouchers, complete costs and price analysis. Monitor and review travel arrangements within State travel system for approval and accuracy. Verify travel authorizations for requirements and arrangements are appropriate and fulfill Government travel requirements. Reviews payments for hotel stays, car rental, taxi, parking with vendor. Review Airline tickets set up through Travel system for accuracy and cost as required in Concur Travel. Process procurement card transactions, reconciling accounts, expenditures and receipts.
Shared Services Associate, OH Office of Budget and Management
Communicate with vendors, employees, managers, other agencies with payments and updating contracts for purchase orders. Maintain, update, and review financial policies and procedures, for travel pay, expenses and other authorized employee allowances. Monitor and review purchase orders, payments and expenditures.
March 1996 – July 2005
America Online, Broadband Analyst
Transitioned CompuServe classic to AOL customer service structure. Created Backend billing process for creation of CompuServe 2000.Monitored and responded to complaints to prevent elevation. Performed trend analysis, provided technical assistance to internal and external customers. Assisted customers with questions via telephone.
Education
October 2004
B.S Business Admin
Franklin University
May 2010
M.S Human Resources
Keller Graduate School
Skills
Auditing
Data analysis
Communication
Problem Solving
Interests
Reading
Writing
Learning
Contact
2359 Mayfair Road
Dayton, Ohio 45405
*********@*****.***
Linkedin.com/Alisa thrash
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