Program Manager Management
Resume:
Amy Zona
LEARNING, DEVELOPMENT & WELLNESS
PROFILE
Results-driven leader with 20+ years of expertise in leadership training, wellness, course development, and program management. Adept at solving complex challenges, facilitating impactful learning experiences, and driving engagement across cross-functional teams. Strength-based coaching specialist with exceptional interpersonal and communication skills. Detail-oriented team player committed to excellence.
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Shenandoah, IA 51601
EXPERIENCE
MANAGER, CORPORATE WELLNESS
Shenandoah Medical Center 2020 – Present
Defined strategic vision for leadership program portfolio, standardizing programs to ensure consistency in experience and outcomes.
Developed a frontline staff training program from the ground up, including facilitator scripts, certification criteria, and evaluation rubrics. Graduated 22 frontline staff, increasing engagement and organizational buy-in.
Designed and led leadership trainings tailored to organizational needs, fostering emotional intelligence, accountability, and culture development. Trained 35 leaders in team engagement strategies.
Led a cross-functional team in creating an employee wellness program with an 80% participation rate.
Established the first Diversity, Equity, and Inclusion (DEI) blueprint and council, featured in the Iowa Health Collaborative newsletter, and awarded the 2023 Iowa Healthcare Collaborative Poster Contest.
Recognized with five monthly awards for outstanding contributions.
COURSE CREATOR
Unity Environmental College Remote 2023 Contract
Developed content and learning materials for a 400-level Wellness Management course, including discussion topics, assignments, and final projects.
SENIOR PROGRAM MANAGER
American Cancer Society Remote 2013 – 2020
Created strategies aligned with organizational goals and culture.
Led a remote team managing three programs focused on reducing barriers for cancer patients.
Built and maintained healthcare partnerships, ensuring policy and budget alignment.
Recruited volunteers and staff through innovative social media engagement strategies.
Honored as a Legislative Policy Champion by the American Cancer Society Cancer Action Network.
EXPERTISE
Strategic Planning & Execution
Program Development & Delivery
Leadership & Executive Coaching
Team, Group & Executive Presentations
Project Management & Facilitation (Virtual & In-person)
Course Content Creation
Certifications
Diversity, Equity and Inclusion – Iowa Hospital Assocatian
Additional Experience
Wellness Educator
Sanford Health Sioux Falls, SD 2009 – 2013
Led health screening and education programs to improve community and organizational wellness.
Analyzed health data to identify critical needs and inform program development.
Secured the Healthy Workplace Award, recognizing excellence in wellness initiatives.
Manager, Health Education Program
Spectrum Healthcare Resources Ellsworth Air Force Base, SD 2009 – 2009
Directed the implementation of all health education programs, ensuring alignment with military needs.
Developed strategic initiatives to enhance military personnel’s health and wellness.
Established multi-channel communication strategies to improve internal and external engagement.
Community Wellness Coordinator
The Health & Wellness Institute Remote 2008 – 2009
Delivered over 150 hours of health and wellness training across five specialized courses.
Led workplace wellness initiatives for small businesses throughout South Dakota and Iowa.
Wellness Director
Dakota Wellness & Rehab Brookings, SD 2007-2008
Oversaw daily operations, including staffing, data analysis, budgeting, and strategic planning.
Designed innovative wellness programs that increased facility utilization and member engagement.
Graduate Assistant
South Dakota State University Brookings, SD 2006-2008
Led Health Promotion, Wellness, and Exercise Physiology courses, engaging audiences of up to 400 students.
Developed comprehensive learning materials, discussion topics, assignments, and final projects.
Exercise Specialist
Corporate Fitness Works Overland Park, KS 2003-2006
Conducted 100+ individual wellness assessments to guide personalized health and fitness plans.
Designed progressive exercise prescriptions tailored to individual needs and goals.
Wellness Director
Central Lincoln County YMCA Damariscotta, ME 2002-2003
Managed operations, including staffing, budgeting, and strategic planning for the wellness center.
Designed and launched key health promotion initiatives to improve community wellness engagement.
EDUCATION
PhD in Health Education
Walden University
In Progress 2023-Expected 2026
Master of Science
South Dakota State University
Exercise Science
2006-2008
Bachelor of Science
South Dakota State University
Health Promotion
1996-2001
AWARDS
Five Standing Ovation Awards
Legislative Policy Award
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