Customer Service Quality Assurance,well spoken, quick learner
Resume:
Latoria Bullock
Richmond, VA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon-Richmond, VA
March 2022 to Present
Unloading and loading trucks. Assist customers with returns and quality assurance. Direct Support Professional
Legacy Family Services-Richmond, VA
June 2020 to July 2025
care for individuals experiencing developmental or intellectual disabilities or illnesses. I also help patients complete basic housekeeping tasks, transport patients to appointments or other social outings and keeping patients safe from potential health hazards in their surrounding environment. Patient Service Representative
MCV / VCU Health Systems-Richmond, VA
March 2018 to October 2020
scheduled food orders and updated medical records accurately and efficiently as diets changed throughout the day. Provided strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Shift Manager
Sailors pizza and deli-Richmond, VA
April 2013 to June 2017
Responsible for over seeing business operations as well as stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service. Call Center Representative
3 Step Collections-Richmond, VA
April 2012 to February 2016
Call customers and offer resolutions to restore and or add services for 3 step on behalf of comcast Education
Human Services and paralegal studies (Associate's degree) J Sargeant Reynolds Community College-Richmond, VA May 2014 to Present
Skills
• Great communication skills
• Case Management
• Caregiving
• Home Care
• Dependable
• Motivated
• Medication Administration
• Personal Assistant Experience
• .NET
• Multitaskful
• Senior care
• Marketing
• Legal Research
• Developmental Disabilities Experience
• Medical Billing
• Sales
• Patient care
• Hard working
Certifications and Licenses
Cpr
Med tech
Contact this candidate