Customer Service High School

CONTACT

LANGUAGES

PROFILE

EDUCATION

Baccalaureate in Economics & Management 2023 – 2024

Hassan II High School

WORK EXPERIENCE

+971*********

English (Fluent)

French (intermediate)

German (Basic)

arabic (mother tongue)

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CAMELLIA BELCAID

I am a highly motivated and reliable individual with a background in hospitality and customer service. With strong communication skills, a friendly attitude, and the ability to work well under pressure, I thrive in fast-paced environments. My experience has trained me to provide excellent service, handle challenges with professionalism,I’m also flexible with schedules and always ready to support my team. I am eager to grow, quick to learn new systems, always ready to adapt and give my best to ensure customer satisfaction.

NOV 2024 – FEB 2025

MARCH 2025 - CURENT

JUN 2024 – OCTOBER 2024

cashier at bershka

Crew Member – McDonald's

fashion Sales Assistant – bershka

Openningandclosingof the cash till

Greeting and welcoming customers to the cash till

Taking customer database to initiate the transaction Handeling cash and card payments

Explaining company return policy and handling refunds, exchange or returns diploma in Hospitality & Tourism 2024 – 2025

Dubai School

Took customerordersandhandled payments.

Helped the team to keep service fast and organized. Kept the area clean and followed hygiene rules.

Solved small customer issues and kept a positive attitude. Greeted customers politelyand helped them find clothes they liked. Kept the store clean and clothes well organized.

Assisted with hanging clothes and dressing mannequins. Handled cash and card payments at the register.

Met daily sales goals most of the time.

Worked with theteam to restock items and open/close the store. NATIONALITY: Moroccan

MARITAL STATUS: single

Baccalaureate in Economics & Management 2023 – 2024 Hassan II High School

diploma in Hospitality & Tourism 2024 – 2025

Dubai School